Alexandra Madsen
E- Commerce Merchandiser
Dana Point | United States
Skills
- Project Management
- Merchandising
- Time Management
- Client Relations
Interests
Surfing
Hiking
Being outdoors
Photography
Industries
Skate
Snow
Surf
Swim
Summary
Activity
Work experience
Toes On The Nose
Manager/ Buyer | 04/2015 - Current
-Customer service and product knowledge
-Oversee and exceed team and store sales goals
-Social Media Presence & Analytics
-Yelp, Instagram & Facebook Pages
Firmly embedded in California beach culture, Toes on the Nose has catered to adventure-loving, laid-back folk for over two decades. Our active lifestyle clothing company proudly boasts of our deep roots in surf history, owing the legendary logo design to the original publisher of Surfer Magazine John Severson. Our brand strives to preserve the spirit of a simpler time when the popularity of noseriding was at its peak.
Reflecting our authentic beach heritage, we craft clothing with a timeless look using premium fabrics, trims, and construction. With us, you'll find pieces that are comfortable and breathable while maintaining a durability that will last you years. Toes on the Nose maintains its two flagship stores in Laguna Beach and Huntington Beach and showcases its quality products worldwide in boutiques, sports stores and luxury
Independent Trading Company
Customer Service | 08/2018 - 03/2019
Responsible for Order Entry and RMA Processing, Customer Phone and Email Support,
Account Managment, Data Entry, Sample Shipping and Managment
Nordstrom
Retail Sales Associate, Mens | 09/2012 - 05/2014
Top sales associate with strong customer relations and goal driven results.
- Customer Service and Support
o Provide excellent customer service and support.
o Produce sales driven results while ensuring the best possible experience for the customer.
- Sales and Analysis
o Ensure the proper merchandising by product and classification.
o Trend analysis and forecasting.
o Point of sale knowledge.
Rock and Revolution
Assistant | 08/2010 - 12/2010
Manage and maintain office operations and client relations.
- Account Management
o Oversee vendor accounts.
- Customer Service and Support
o Prompt response to business inquiries.
o Build and maintain client relationships.
Education history
Mission Viejo High School
Diploma | 2006 - 2010
Saddleback College
Business | 2011 - 2013




