Zachary Olthoff

* Managing all sales facets of the company by working with General Management on current business outlook and forecasting future business plans, working with marketing on creating constant contact digital ads to keep the brand fresh in dealers and end consumers' minds to ensure continued market share expansion. * Analyzing the market directed towards UTV suspension to coordinate with our in-house manufacturing and production to keep up with past, present, and future demand. * Achieving sales goals and service targets by cultivating and securing new customer relationships through cold calling sales leads. * Networking new business opportunities with B2B and B2C through planning and operating industry events. * Resolve customer issues quickly to close deals and boost client satisfaction. * Proficient in Outlook, Excel, and Word to complete all daily tasks and responsibilities.

* Managed all sales facets of the brand, with a hyper focus on achieving sales targets, implementing marketing strategies and programs. * Developed well working relationship with 161 outside sales representatives and their dealers to promote increased market share. * Analyzed market research to identify opportunities for increased sales and future product development. * Developed and delivered educational materials/presentations during new rep training and national sales meetings to increase sales. * Networked and built new relationships to boost brand awareness and long-term business growth. * Worked closely with Manufacture factories to develop and test new products for the North American ATV/UTV market. * Proficient in Outlook, PowerPoint, Excel, and S2K to complete all daily tasks and responsibilities.

* Proficient in using CRM/, EVO systems to email distributors, sales reps, and customers to ensure all is running smoothly throughout the dealership. * Maintained a successful staff by recruiting, selecting, orienting, and training employees to ensure 100% customer satisfaction. * Projected business strategies to forecast and accommodate the ever-changing consumer market and continue to boost sales. * Managed day to day operations with over 1 million dollars in rolling inventory within a multi-line dealership while overseeing 12 employees. * Rearranged parts department to better serve changing trends and keep workspaces organized. * Created employee schedules to align coverage with forecasted demands.

* Assisting in handling customer complaints/concerns and making sure the problem is corrected to the customers satisfaction. * Utilized Microsoft Excel to record daily DOC reports for management. * Proficient in Light Speed EVO system for keeping track of invoices, inventory adjustments, ordering/receiving parts. * Assisted in building custom UTV builds for our sales floor from cage systems, lighting, bumpers, doors, wheels & tires, and other bolt-on accessories. * Partnered with managers to implement operational enhancements for better business flow for employees and customers.

* Communicated with customers to identify and sell the appropriate parts to meet their needs. * Assisted with receiving inventory and getting a game plan on getting parts put away and correctly organized. * Responsible for stocking our display floor using proper merchandising techniques with the help of management. * Maintained clean and neat parts counter and sales floor. * Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.