Zac Zacharias
Specialist · Archrival Agents/YETI Coolers
Tualatin, OR
In My Own Words
Experienced Field Service Representative with a demonstrated history of working in the marketing and advertising industry. Skilled in Customer Service, Sales, Marketing, Public Speaking, and Microsoft Office. Strong support professional with a Associate's degree focused in Sales and Marketing from Minnesota State Community and Technical College.
Work Experience
FIELD SERVICE REPRESENTATIVE
Archrival Agents/YETI Coolers2017 – 2017
• Helped YETI stand out in the retail landscape through premium product configurations that separated YETI from other brands. • Assessed status of store merchandise and re-designed product displays to maximize the YETI brand. • Developed and maintained strong relationships with customer accounts by instilling the YETI spirit in store staff. • Responsible for training staff on the latest YETI science and content releases, new product launches, and local YETI events. • Supported territory sales managers at regional training events. • Increased sell-through of YETI products by participating in side-by-side selling at retail; promoted product at regional retailers and encouraged consumer purchase. • Supported retailers during various sales and winter kick-off events acting as the YETI expert. • Identified and capitalized on opportunities to proactively integrate and introduce the YETI lifestyle at local events. • Worked with territory sales managers to determine area retailer sales and events in order to drive brand awareness and show retailer support. • Responsible for sharing photos, insights, and key data obtained during store visits to help YETI better understand their associates, consumers, and products at the retail level. • Completed store and event reports after each retailer interaction. • Informed territory sales managers of vendor issues at the retail level and proposed recommendations for resolution.
FIELD SERVICE REPRESENTATIVE
SmartWool2015 – 2017
• Created and drove brand awareness, excitement, and technical training. • Provided in-store visual merchandising and event support to Smartwool retail partners. • Educated and created enthusiasm amongst retail associates surrounding Smartwool and their product offering through training and in-store events. • Maintained up to date and comprehensive product knowledge and technical information for Smartwool and that of the competitive set. • Provided national and regional trade show support including customer relations and line presentations. • Worked in conjunction with sales reps and FSR manager on seasonal account plans, territory focuses, promotional activities, and brand level initiatives. • Supported local, regional, and national field marketing and brand events. • Worked with FSR manager and sales reps to create and manage a comprehensive and efficient travel calendar and master territory account lists. • Completed weekly reports that included feedback from consumers and sales associates, competition, quality issues, market trends, retail photos, at once opportunities, events, and general merchandising needs. • Created and managed budgets necessary for clinic events, training tools, and other required expenses. • Identified, proposed and executed incremental opportunities to gain/develop exposure for the product (partnerships, clinics, other as appropriate). • Utilized promotional activities in store and at events to develop sell through insights and ROI analysis. • Managed Smartwool Insider Program for California, Arizona, and Nevada. • Worked with visual merchandising manager and placed orders to ensure that the brand was consistently and properly represented with current fixtures, signage, and general visual merchandise collateral. • Responsible for placing visual merchandise orders from the field.
ASSISTANT STORE MANAGER
Vail Resorts -Smartwool2014 – 2015
• Generated sales by demonstrating and maintaining a professional standard of guest service. • Evaluated sales trends and created methods for sales growth. • Responsible for recruiting, hiring, training, and coaching a quality core staff. • Provided training resources in POS, product knowledge, guest service, resort information, and sales. • Conducted performance appraisals for and coached development of staff on a regular basis.
ASSISTANT STORE MANAGER
Vail Resorts - Beaver Creek Sports2013 – 2014
• Generated sales by demonstrating and maintaining a professional standard of guest service. • Evaluated sales trends and created methods for sales growth. • Responsible for recruiting, hiring, training, and coaching a quality core staff. • Provided training resources in POS, product knowledge, guest service, resort information, and sales. • Conducted performance appraisals for and coached development of staff on a regular basis.
SALES REPRESENTATIVE, ADVERTISING
Perham Focus2009 – 2011
Sold print and internet advertising. • Maintained sales and oversaw clients' accounts. • Booked ads, print jobs, and internet space into the newspapers internal billing and record system. • Continuously built client relationships by learning their individual business needs.
CUSTOMER SERVICE INVESTIGATOR
Lakes Shirts2008 – 2009
• Responsible for overseeing customer needs for 8 different sales reps from across the United States. • Solved issues involving orders that are on the production floor of our plant including garment issues, art questions, and shipping questions. • Proofed orders that the sales reps entered to make sure they meet our set standards. • Ran weekly reports for reps using Access and Excel. • Reviewed sales reps commission reports and fixed accordingly. • Followed up with customers that had issues or questions on orders
Education
Industries
Activity
Recent posts, comments and shares.