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Sales & Operations Manager

Logistics, Shipping & Operations

Accomplished executive with over 20 years of experience in operations, supply chain, logistics, and program management. Demonstrated aptitude for identifying opportunities for improvements in process, procedure, and policy that lead to significant cost savings and efficiency improvements. Unique talents in guiding small businesses through fresh partnerships with large corporate accounts.

Lead a project management team of 6 direct reports and 25 indirect reports. Collaborate closely with other departments including product management, customer service, IT, sales, quality control, and leadership. Oversee full life-cycle of mass marketing product commercialization.
• Trusted with full P&L responsibility of $280M budget for a company worth over $500M.
• Improved time efficiency by 40% in just 6 months through streamlining of department calls and customer interface.
• Increased efficiency by 31% in team execution of 19 product line reviews for Lowes, Planogram Facility, Home Depot, Innovation Center, Costco, and China factories.
• Cut overall lead time by 17% through lean tools including 5S and value stream mapping.
• Directed team through onboarding of Lowe's customer account including development of factory audits, product onboarding, product enrichment, box artwork, and instruction manuals.
• Implemented Syndigo as solution for enhancing product information management.
• Secured and negotiated contracts for notable clients including Home Depot, Lowe's, and Costco.

Established Immediate Consumption Super Channel beverage volume and profit growth. Grew and maintained channel with new and existing customers in assigned territory. Developed and executed profitable volume-building activities. Coordinated all cold drink asset placements based on volume, margin, return on investment (ROI), and location. Managed territory within marketing and operational budgets.
• Led the San Diego branch to rank number 1 in sales with 21.5% growth year-over-year.
• Expanded margin by 56% with targeted territory business strategy.
• Identified, qualified, and secured customers for new Immediate Consumption business.
• Generated fruitful relationships with targeted accounts to maximize sales potential.


PROFESSIONAL EXPERIENCE, CONTINUED

Immediate Consumption Area Manager

Matured company from start-up to multi-million dollar operation. Oversaw daily operations, sourcing, product development, marketing, and distribution. Managed staff of 24 including operations, sales, and warehouse managers. Guided 5 independent sales representatives across the U.S. Directed the full start-to-finished mass market product commercialization process including sampling, vendor relations, buyer relationships, box artwork, POS displays, instruction manuals, contract negotiations, and quality assurance.
• Secured distribution accounts with Amazon Vendor Central, Lowes, and Home Depot.
• Boosted sales by 51% year-over-year through Lowes management training initiatives in merchandising techniques.
• Administered a budget worth $10M while reaching sales and operational goals.
• Grew Lowe's distribution from 40 stores in 3 states to over 450 stores in 30 states.
• Achieved A-level vendor ranking from Lowes for 98.9% on-time shipping/delivery, inventory turns, quantity fill rates, quality returns, and monthly sales.
• Ensured regulatory compliance with ISO 4001 factory audits for Fortune 50 clients.
• Cut operating costs by 14% and reduced annual budget by 12% by initiating process improvements.
• Introduced quality assurance program that achieved less than .5% customer defect rate.
• Leveraged Lean and Six Sigma techniques to deploy Kaizen projects that cut warehouse expenses by 7%, increased fill rate from 94.77% to 99.87%, and raised employee productivity by 23%.
• Reduced inventory expenses by $523K with streamlining tactics and JIT forecasting model.
• Penetrated Asian market to setup facilities, manage supply chain, build QA systems, design products, and R&D.
• Condensed lead times from 273 days to 87 days.

CEO - Partner

Directed all business operations including product sourcing, marketing, sales force management, finance, accounting, technology, and logistics. Supervised team of 5 internal staff and 6 outside sales representatives.
• Delivered over 30% annual growth and 100% growth for 2013, exceeding company quotas.
• Established new market through education of consumers on advantages of switching from maple to bamboo boards.
• Garnered over 3.5M impressions on Hookit.com brand profile.
• Expanded brand awareness with over 1,500 athlete sponsorships within a skateboarding program.
• Raised $15K towards environmental awareness with Indiegogo crowdfunding campaign.
• Decreased lead times from 176 days to 54 days.

Wyatt Gregson is a Sales & Operations Manager at Minka Lighting Group. View their experience, skills and work history on Malakye — the professional network…

Wyatt Gregson

Wyatt Gregson

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American Intercontinental University