Wayne Peterson
Sr. Creative Department Manager · Converse
Long Beach, CAIn My Own Words
Rooted in skateboarding with a strong background in product & personnel management. Excellent interpersonal skills & strong ability to communicate effectively. Heightened attention to detail & strong time management skills to ensure accuracy & punctuality while adapting quickly.
Work Experience
Sr. Creative Department Manager
Converse2011 – Present
Oversee all in-store customization programs and all accompanying needs
Store Manager
Vans2011 – 2013
• Managed a staff of 12-21 associates in several different store environments • Maintained target KPIs & sales goals through efficient & positive empowerment • Carefully controlled payroll for entire staff • Trained new & current employees in Vans standards & practices while also focusing on areas of improvement & developing those areas into strengths. • Executed excellent customer engagement to provide a higher level of customer experience, producing repeat business while leading & setting a strong example for fellow employees.
Merchandise/Tour Manager
Grave Maker, Comeback Kid, State of Mind Touring2008 – 2011
- Tracked and maintained stock levels of all merchandise through the use of excel spread sheets. - Coordinated necessary stock replenishment drop ships to various stops on tour. - With a refined attention to detail found the cheapest and highest quality printers and merchandise producers to maximize customer satisfaction as well as band profit. - Managed overseas ordering to reduce shipping costs. - Managed all arrangements for band members, gear and merchandise while on tour.
