Wayne Peterson — Sr. Creative Department Manager at Converse
Wayne Peterson
Sr. Creative Department Manager
Long Beach | United States
Skills
No information
Interests
Leather crafting
Music
Rock climbing
Skateboarding
Swimming
Motorcycles
Work experience
Converse
Sr. Creative Department Manager | 08/2011 - Current
Oversee all in-store customization programs and all accompanying needs
Vans
Store Manager | 09/2011 - 09/2013
• Managed a staff of 12-21 associates in several different store environments
• Maintained target KPIs & sales goals through efficient & positive empowerment
• Carefully controlled payroll for entire staff
• Trained new & current employees in Vans standards & practices while also focusing on areas of improvement & developing those areas into strengths.
• Executed excellent customer engagement to provide a higher level of customer experience, producing repeat business while leading & setting a strong example for fellow employees.
Grave Maker, Comeback Kid, State of Mind Touring
Merchandise/Tour Manager | 01/2008 - 07/2011
- Tracked and maintained stock levels of all merchandise through the use of excel spread sheets.
- Coordinated necessary stock replenishment drop ships to various stops on tour.
- With a refined attention to detail found the cheapest and highest quality printers and merchandise producers to maximize customer satisfaction as well as band profit.
- Managed overseas ordering to reduce shipping costs.
- Managed all arrangements for band members, gear and merchandise while on tour.