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Sr. Creative Department Manager

Creative & Design

Rooted in skateboarding with a  strong background in product  & personnel management.  Excellent interpersonal skills &  strong ability to communicate  effectively. Heightened  attention to detail & strong  time management skills to  ensure accuracy & punctuality  while adapting quickly.

Oversee all in-store customization programs and all accompanying needs

• Managed a staff of 12-21 associates in several different store environments
• Maintained target KPIs & sales goals through efficient & positive empowerment
• Carefully controlled payroll for entire staff
• Trained new & current employees in Vans standards & practices while also focusing on areas of improvement & developing those areas into strengths.
• Executed excellent customer engagement to provide a higher level of customer experience, producing repeat business while leading & setting a strong example for fellow employees.

Store Manager

- Tracked and maintained stock levels of all merchandise through the use of excel spread sheets.
- Coordinated necessary stock replenishment drop ships to various stops on tour.
- With a refined attention to detail found the cheapest and highest quality printers and merchandise producers to maximize customer satisfaction as well as band profit.
- Managed overseas ordering to reduce shipping costs.
- Managed all arrangements for band members, gear and merchandise while on tour.

Merchandise/Tour Manager

Wayne Peterson is a Sr. Creative Department Manager at Converse in Long Beach, CA.

Wayne Peterson — Sr. Creative Department Manager at Converse

Wayne Peterson

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