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Operations

Import Sales Specialist

Specialist & Consultant

Operations Coordinator

Importing container loading plans and shipping schedules into our ERP system.
Coordinating with SSLs, Trucking partners, our broker, and warehouses to ensure timely and accurate deliveries.
Working closely with Purchasing Team to confirm pricing, SKU, and delivery timetables are up to date and satisfactory.
Maintaining internal container and invoice tracking sheets to share with AP, Operations, and Purchasing. 
Implemented the first paperless filing system with help from IT and AP teams.
Working closely with our factories, broker, and trucking partners to monitor the flow of shipping and customs documents. 
Assists Purchasing and After Sales team with purchase order maintenance.


Import Coordinator

Strategically sourcing vendors and OEMs for procurement of government contracted items. Initiating exclusive pricing and work agreements with OEMs and distributors. Overseeing the repair process by sourcing repair facilities and coordinating lead times for teardown reports as well as overhauls. Creating shipping documents and reviewing inspections of items once received in the warehouse. Coordinating with the repair inspectors to accurately identify and discrepancies and reporting them to the appropriate facilities. Working with customers to ensure on time delivery and reporting delivery delays. Back up to the warehouse manager to oversee warehouse personnel, overseeing inspections, approving supply and repair inspections, coordinating offsite remote inspections, creating and approving shipping documents, and coordinating shipments with freight forwarders. Creating processes to ensure all defunct and unresponsive facilities are removed from rotation and identifying replacement OEMs and distributors.

Procurement Specialist/Repair Facilitator

Enter details such as art, account status, transit and ship date to ensure all qualifications of orders are met. Maintain daily error logs working closely with customer service and production to rectify issues. Backup support for order entry. Backup support for customer service.


Quality Assurance and Customer Service Support

Identified and helped resolve production problems such as out of spec measurements, color standard, fabric quality, print quality. Performed frequent visual inspections to root out tolerance and compliance issues. Documented findings and produced reports to production and product development. Evaluated all Neff production PPs and TOPs, comparing to spec and measurements. Collected samples from warehouse and tested randomly to determine in-process product quality. Maintained a high standard of workmanship and reporting. Helped resolve non-conforming product issues with production and development team. Process all direct customer returns and invoicing. Backup support for production entering finished goods POs. Backup support for Customer Service entering sales orders. Presented clear, organized data with charts, photos and written reports. Weekly review of production WIP for tracking of PPs and TOPs.

Quality Control Associate

Picked products for specific routes according to pick sheets. Picked up incoming stock and delivered materials to designated Pick locations. Ship orders through UPS, FedEx and USPS ship systems. Work with production team to ensure on time deliveries for open orders. Work with sample coordinator to set up each seasons sample line. Performed cycle counts as advised by production department. Create and attach UPCs for customer stores. Prep outgoing shipments according to store routing guides.


Warehouse Lead

Tylor Wagner is an Import Sales Specialist at Signature Housewares, Inc. in Santa Paula, CA.

Tylor Wagner

Tylor Wagner

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