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VP, Finance and Business Operations

Logistics, Shipping & Operations

I am highly motivated and driven by the responsibility and raw potential of individuals and teams. With a passion for people
and a proven track record of delivering exceptional results, I am a dedicated team player who thrives in creating highperforming
teams. My commitment to creating inclusive and inviting work environments is unwavering, and I bring a hyperorganized
approach to general management, process improvement, financial planning, business development, and
customer/client service focus. With a deep understanding of the competitive marketplace, consumer landscape, and brand
equities, I am skilled in setting strategy and delivering results that align with company objectives. I bring expertise in mergers
and acquisitions (M&A), and have successfully managed P&L responsibilities, including revenue generation, margin
expansion, and SG&A cost management. My proven ability to drive top-line growth while optimizing bottom-line profitability is
a testament to my commitment to maximizing success for both the company and its stakeholders.

• Responsible for finance, accounting, business operations, end-to-end systems, data & analytics and HR.
• Designed sustainable financial and operating models that will allow Alpha to open locations across the US at scale.
• Implemented 1.2MM+ in cost savings through contract negotiation, eliminating dormant tools and applications,
creating a wholistic ecosystem of efficient and effective systems/tools for teams across the organization and right
sizing business models.
• Defined policy, process and procedures across entire org with employee experience and accountability at the
center.

Drove 2.2MM in revenue over two years of business as a part-time job. No marketing, no website, just relationships
and referrals. Pivoted from primarily consulting businesses focused on business optimization; to brokering business
solutions and products. Utilizing 3rd	party vendors, contractors and partnerships to expand our service offering in order to meet market needs.
•   Raised 15MM in funding for small business, $600K in donations and contributions for non-profits.
•   Have worked with brands: Vans, Nike, Kendra Scott, Burton, the Honest Company and many more all through
referrals.

Founder

Designed and implemented operational infrastructure across the business; HRIS, CMS, LMS, CRM,
communications and PMO.
•   Implemented new structures and roles that created speed, efficiency, and support rapidly shifting business
demands.
•   Built 1-3-5 year strategies that will ensure sustainable growth of programs enterprise-wide, identifying and implementing process improvements that will maximize output and minimize costs.
•   Put forth framework that will create a culture of accountability across the entire organization.

Head of Growth & Expansion

Responsible for creating and implementing policies, processes and standards across; 1,100+ stores, 4
geographies, 42 countries, and 45K retail employees that resulted in a safe, productive and efficient retail
environment.


WORK EXPERIENCE (cont.)

Nike, Inc	Dec 18' - July 19'
Director, Global People & Business Operations
•  Researched, designed and delivered systems such as: POS, inventory management, workforce management, reporting & analytics and content management.
•  Developed a suite of training materials that supported conflict management, risk mitigation and loss prevention tactics to ensure a safe retail business.

Director, Global People & Business Operations

Was brought in to help with transition management, drive change in process and employee behavior as well to build
overall online-to-offline strategy for Nike retail.
•  Scoped, identified and delivered best-in-class, industry leading capabilities such as; buy-online-pickup-in-store,
curbside pickup, ship-from-store, that connected the digital and physical marketplace through technology, innovation and unmatched service.

Sr. Manager, Global Retail Omni-Channel Operations

•  Sourced, hired and built a talent pipeline for the future growth of retail across 400+ locations.
•  Identified and implemented new KPI's relating to; compensation, culture, employee and performance. More specifically,
employee productivity rate, employee satisfaction, net promoter score, avg. tenure, new hire fail rate, attrition & turnover
rate, internal vs. external hire rate.
•  Created new reporting visuals that displayed actionable insights and allowed leadership to drive change across their
business.

Sr. Retail Recruiter

Tyler Knotts is a VP, Finance and Business Operations at Alpha in Las Vegas, NV.

Tyler Knotts — VP, Finance and Business Operations at Alpha

Tyler Knotts

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