Oversee 15-20 individuals in a warehouse setting, ensuring each member meets productivity goals set out in our KPI's. Ensure safety and quality is followed on a daily basis and is top of mind for all operators when utilizing warehouse equipment. Track the productivity of the site and move operators in order to meet operational needs.

• Led communication with the kitchen and the front-of-house staff to manage and maintain high quality service in a timely manner. • Oversaw hiring and training a staff of 8 food runners for new Los Alamitos Restaurant. • Handled monetary transactions, gaining hands-on experience with the Point-of-Sale system integrated within the restaurant. • Spearheaded customer service steps project with management. Emphasized steps to take when talking to customers, solving issues and establishing alternate solutions to potential problems.