The MS in Business Analytics at Texas McCombs equips students with advanced skills in data science, machine learning, and business analytics to drive strategic decision-making and innovation. Designed to prepare graduates for real-world problem-solving, the program emphasizes the application of analytics in areas such as marketing, supply chain, and financial decision-making.

Students gain hands-on experience through capstone projects with industry partners, blending technical expertise with business acumen. This STEM-designated program prepares graduates to transform data into actionable insights, making them valuable contributors to data-driven organizations worldwide.

Besides study and spending a great deal of time in the Bobst library - which I loved, hanging w/ friends, meeting at the local coffee bar or at the hidden store around the corner from Bobst that has the best soup and sushi rolls discounted for students, people watching w/ friends in Washington Square Park, maintained a 3.5 GPA, tutor a few friends, studied w/ friends, and built lasting relationships. 

Transformational Operations Leader | Multi-Site Logistics & Manufacturing
Expert | Cost Efficiency & Process Optimization Strategist

Specialist & Consultant

Welcome to my LinkedIn profile! Driven operations executive with over 20 years of experience transforming logistics, manufacturing, and technology operations. Known for designing and scaling multi-site operations that excel in performance, efficiency, and profitability, I bring a strategic mindset that integrates data-driven insights with hands-on leadership. My career has been built on streamlining processes, developing emerging leaders, and implementing operational changes that drive measurable improvements in KPIs and overall business outcomes.

Throughout my career, I’ve launched high-impact initiatives that reduce costs, optimize resources, and enhance safety and compliance standards. At Amazon, I’ve led large-scale delivery operations, developed cross-functional teams, and implemented project WALDO—an innovative cost-saving initiative now scaled across the NYC Metro area. Previously, at Tesla and NAVIN Corp., I played pivotal roles in building production capabilities, increasing product quality, and delivering tailored consulting strategies that helped clients unlock new growth and achieve sustained operational excellence.

I’m passionate about fostering high-performance cultures that embrace continuous improvement and innovation. Whether building a new facility from the ground up or refining established systems, I am committed to creating lasting value and aligning operational capabilities with ambitious business goals. 


As the head of one of Amazon’s busiest delivery stations, I lead end-to-end operations with a focus on strategic planning, resource optimization, and cross-functional team management. I introduced a centralized tracking system for job rotation and engine-off compliance, which boosted key performance metrics.
*	Achieved job rotation compliance improvements from 66.87% in 2022 to 76.72% in 2023, 14.73% increase, by creating centralized tracking system for associates. Engine off compliance rose from 66.03% in 2022 to 78.58% in 2023, improving by 19.01%.
*	Boosted stow work-in-process (WIP) from 61.54% in 2022 to 75.12% in 2023, and maintained high sort compliance rates, with slight increase from 99.69% in 2022 to 99.78% in 2023. Container receive SC compliance rose from 69.31% in 2022 to 93.34% in 2023, increase of 34.67%. Reduced premium DEA BPS from 73 in 2022 to 38 in 2023, 47.16% improvement, while DEA BPS surged from 69 in 2022 to 380 in 2023, attributed to process adjustments and driver performance management.
*	Increased throughput per hour (TPH) from 47.42 in 2022 to 56.79 in 2023, 19.76% year-over-year increase, while improving on-time delivery rates from 92.36% to 93.24%. RTS shipments rose by 31.05%, with volumes growing from 32,139 to 42,117. Delivered shipments increased by 5.48%, reaching over 6.29 million in 2023, and dispatched shipments grew by 5.61%.
*	Launched Project WALDO, a bag recovery initiative across the NYC Metro area, resulting in average weekly savings of $55K. Developed and implemented all procedures and materials, and presented results to corporate engineers, leading to global scaling. Expanded premium delivery cycles, resulting in 27% increase in cost efficiency and reducing labor requirements by 33%.

Delivery Station Manager (GM)

Charged with launching and rapidly scaling a new distribution facility, I guided a newly formed team through aggressive production targets. Leveraging leadership training programs that I developed, we rapidly met and exceeded benchmarks, transforming the site into a top-performing facility within four months.
*	Developed leadership training programs that accelerated staff development and improved long-term retention rates.
*	Increased daily production output from 2K to 100K within four months of site launch, exceeding company benchmarks.
*	Collaborated with internal stakeholders to streamline operational processes, enhancing both safety and efficiency across the facility.
*	Led the first team to consistently surpass company productivity targets, attaining a rate of 120 CPLH (compared to a goal of 100), setting new standard for peer teams.

Operations Manager

As founder of NAVIN Corp, I partnered with organizations to craft innovative solutions for leadership development, operational restructuring, and strategic growth. My focus was on transforming businesses through operational efficiency and leadership excellence, helping clients navigate complex challenges while unlocking new growth avenues.
*	Delivered consulting services that improved leadership effectiveness and fostered organizational agility for clients across various industries.
*	Developed and executed strategic business initiatives that drove client growth and operational scalability, resulting in improved market positioning.
*	Provided leadership coaching and organizational development solutions that enhanced communication, cohesion, and long-term business sustainability.

Founder and CEO

• Collaborated with team to develop growth strategies for Rethink Urban Design, focusing on messaging and fundraising.
• Contributed to design and expansion initiatives, leveraging connections to drive company goals.

Member Of The Board Of Advisors

• Identified and pursued opportunities in the film production industry to create innovative spaces for artists to showcase their talents.
• Collaborated with the board to develop strategies that enhanced artist performance and skill presentation through film.
• Played a key role in fostering a creative environment at Neon Ghost in Richmond, Virginia, United States.

• Collaborated with organizations to identify opportunities for growth through fundraising, communication, and marketing strategies.
• Conducted networking, content evaluation, and edits to enhance partnerships and drive impactful results.
• Facilitated expansive discovery and growth within various business sectors through strategic collaboration.

Advisor

• Provided advisory information and facilitated thought focus group sessions to develop company vision, goals, and market campaigns.
• Collaborated with Zetta Studios to create a realistic path forward for the realization of the company mission.

Advisory Board Member 

Tasked with optimizing production at Tesla’s Fremont plant, I led initiatives to reduce costs, increase production output, and enhance product quality. My efforts led to dramatic improvements in both production efficiency and worker safety, supporting Tesla's rapid growth in a highly competitive market.
*	Enhanced product quality by 37% and decreased safety incidents by 29%, establishing a safer work environment.
*	Achieved a 90% reduction in excess inventory within four weeks, contributing to a 48% increase in production efficiency.
*	Recovered 18 years of operational losses by employing a Just-In-Time manufacturing process within 3 days of joining.
*	Standardized production lines by assigning specific tools and equipment to individual stations, resulting in immediate operational improvements.
*	Managed all administrative and production documentation, including Letters of Recommendation (LOR), call sheets, and model releases, ensuring smooth operations and compliance.

Production Supervisor

• Restructured quality department at Packaging Manufacturing company, implemented cycle counters position/team, and developed existing team in Almeda, CA.
• Established KPI's and goals to drive performance improvements within the company.
• Accepted full-time role at Tesla after successful interviews with companies in the Bay Area.

Manufacturing Consultant

In the dynamic real estate market of New York, I advised high-net-worth clients on strategic property investments. I specialize in high-value transactions and portfolio management, helping clients make informed decisions and secure lucrative deals.
*	Attained stellar results in the first year, renting 18 units and selling 5 properties in a highly competitive market.
*	Gained industry recognition, leading to invitations to prestigious events for celebrity realtors, solidifying credibility and expanding professional networks.
*	Played key role in facilitating high-value transactions, managing client relationships, and ensuring successful deals in both residential and commercial sectors.

Licensed Real Estate Salesperson and Intern/Office Manager

• Successfully sold 6 condos and rented 18 rental properties in my first year with IMAGINE LIVING LTD.
• Collaborated with partner to negotiate deals and provide exceptional customer service.
• Utilized market research and analysis to identify profitable investment opportunities.
• Developed strong negotiation and communication skills in the real estate industry.

Licensed Real Estate Salesperson

As a Corporate Analyst, I provided actionable financial insights that helped streamline operations and increase profitability. My focus was on conducting in-depth analysis and collaborating with sales and logistics teams to drive strategic improvements across the business.
*	Conducted in-depth financial analysis, resulting in more informed decision-making and improved profit margins.
*	Collaborated with external sales teams to enhance logistics and delivery processes, driving operational improvements.
*	Provided actionable insights through comprehensive financial reporting, aiding in strategic planning and execution.

Corporate Analyst

In pursuit of my goal to graduate from NYC, I conducted extensive research and maintained a stellar 3.8 GPA. Additionally, I actively engaged in volunteer projects and was appointed to my first board position. Relocating from Cincinnati to start my education at New York University has been a fulfilling journey. 

Student

• Managed production site, analyzing production data and streamlining processes for optimal output.
• Collaborated with lab personnel, scheduling, and dispatch to ensure no shipment delays and resolve customer/vendor issues.
• Documented and followed up on all incidents, injuries, and environmental compliance issues.

Production Manager

Thomas DeLoach is a Transformational Operations Leader at Amazon in New York, New York.

Thomas DeLoach

Thomas DeLoach

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