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Outdoor Apparel Supply Chain || Product Development, Market Research, Project Management

Engineering & Production

I have experience in soft goods and hard goods product development, merchandising, and market research. I am someone who thrives in creative and data-driven team environments. Using my project management and market research skills, I have successfully seen trends and gaps in the market that help me easily communicate these ideas to a broader group of people to help support successful go-to-market strategies. I'm thrilled to continue my career in Colorado's consumer goods industry!

Product Development and Sales Manager 

- Support the larger CS enterprise team with day-to-day tasks such as project management, onboarding clients, and building client relationships.
- Survey and screener development to gain client market research data and analytics.
- Created impactful and insightful presentations for internal and external stakeholders.
- Proficiency in Excel and in compiling and synthesizing data.
- Cross-departmental coloration on project scope, communication, and tracking to execute client deliverables.

 Enterprise  Associate Customer Success Manager 

- Engage with customer stakeholders early in the customer lifecycle
- Support each customer's ongoing adoption of the Convercent platform through continuous outreach and enablement
- Stay attuned to risk and opportunity within each account
- Act individually or partner with internal teams on mitigation strategies for at-risk customers
- Maintain an accurate renewal forecast in Salesforce
- Proactively manage and own the renewals process for each customer in the portfolio from start to closure
- Serve as the voice of customer to internal teams, communicating new business requirements and technology enhancement requests for improved customer experience

Associate Customer Success Manager 

- Managed legacy accounts by developing new and repeating styles for upcoming seasons. 
- Proactively sourcing manufactures, textiles and helping in the design process with internal and external employees. 
- Negotiate pricing to meet target costs and build business relationships with customers and international vendors for successful partnerships. 
- Skilled with making margin sheets to track price, freight, and forecast profit.

Assistant Product Manager

- Generated leads and conducted market research for potential wholesale accounts. 
- Responsible for press releases and communication with local and national publications.

Wholesale Intern 

Taylor Hilton is an Outdoor Apparel Supply Chain at Zoom Imports in Denver, Colorado.

Taylor Hilton — Outdoor Apparel Supply Chain at Zoom Imports

Taylor Hilton — Outdoor Apparel Supply Chain at Zoom Imports

Taylor Hilton

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