Bachelor of Science in Biobehavioral Health

Bike

Lifestyle

Outdoor

Snow

Ceramics

Painting

Videography

Photography

Traveling

Audiobooks

Customer Service Representative

Customer Service & Support

• Managed all customer interactions through multiple channels including phone, live chat, text, and email for sales, customer service, warranties, and support
• Coordinated with the warehouse to communicate orders and ensure timely delivery
• Handled returns and warranties, minimizing customer complaints and maximizing satisfaction


• Develop and execute social media strategies for businesses/brands, defining and tracking KPIs, creating and managing all content from photos to videos to reels, and consulting businesses/brands on social media strategies, brand guidelines, and social marketing campaigns
• Conduct fitness assessments and develop individualized exercise programs for clients, explaining exercises in detail and suggesting alternatives if needed
• Monitor progress of clients' fitness levels, ensuring safe and proper use of gym equipment during both individual and group training sessions


Social Media and Marketing Consultant/Personal Trainer/Owner

• Designed and managed all retail and social media tasks for a concept location, including soft goods design, buying, budgeting, inventory, sales, marketing promotions, events, and customer service
• Created, edited, and published content across all social media profiles, increasing Instagram followers by 150% and interactions by 192%
• Achieved personal sales of $206,000 from the start of employment, contributing significantly to overall revenue growth
 clients' fitness levels, ensuring safe and proper use of gym equipment during both individual and group training sessions


Retail and Social Media Manager

• Generated sales among client accounts, operated as the main point of contact, maintained long-term relationships, and ensured clients received ordered products in a timely fashion
• Increased total accounts by 35% in just six months, contributing significantly to overall revenue growth


Account Manager

• Built a pop-up seasonal store and recruited staff members, overseeing all rental operations and employees at the Keystone Resort store
• Facilitated marketing events in the community, increasing awareness of the product in a new state


Regional Lead

Provided emergency patient care, transported patients, and prepared patients for hospital treatment.

Emergency Medical Technician

• Managed all trip logistics for an adventure program staffing over 20 instructors.
• Facilitated and confirmed all paperwork, emergency action plans, gear requests, and reservations for more than 30 trips per semester.
• Awarded "Most Impactful" in 2016 for innovating the programs processes, maintaining accountability
across staff, and doubling participants.

Trips and Logistics Manager

Tara Soukup is a Customer Service Representative at J Skis in Dillon, CO. View their experience, skills and work history on Malakye — the professional network…

Tara Soukup — Customer Service Representative at J Skis

Tara Soukup

Skills

Interests

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Education history

Pennsylvania State University