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User Experience Designer

Creative & Design

Creative, problem-solving, UI/UX designer with 5+ years experience working with industry leaders, design agencies, and start-ups. MFA in Web Design, BA in Studio Art, skilled in Figma, Adobe XD, Adobe CS, HTML, CSS, JavaScript, and jQuery. My creative problem-solving design process is user-centric, iterative and includes quantitative and qualitative user research, persona development, competitive analysis, wire-framing, usability testing, visual design, motion graphics and prototyping. I am driven by the collaborative process, have extensive experience defining and executing design strategies built on deep understanding of both user and business needs, as well as communicating with designers, developers, marketing teams, and executives to deliver outcomes that enhance user experience across web and mobile platforms. 

• Developed the first court brand guide and created visual designs for internal/external communication and public facing digital media.
• Designed and built custom UI for Court wide training LMS using HTML/CSS.
• Built out Superior Courts’ public facing webpages to host COVID-19 response procedure documents to comply with applicable state requirements (HTML, CSS, JS, jQuery).
• Migrated Human Resources’ On-Premise SharePoint site to Cloud based SharePoint system.

Visual / Multimedia Designer

• Facilitate the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products.
• Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.
• Designed for a variety of clients including Montessori Schools of Irvine, Toshiba, and Coldwell Banker.

• Collaborated on UI redesign for a new version of Company’s SaaS product using Figma.
• Updated company WordPress website ahead of $10M Series A round of funding led by Google & Intel.
• Re-branded company YouTube channel doubling subscribers, increased views by 50% and watch time by 84%.
• Provided creative direction and strategic input for all website designs, digital marketing, and multimedia/video.

Visual Designer

• Redesigned, maintained and SEO optimized two company WordPress websites to improve UX/UI.
• Conducted UX Research, internal interviews, and usability testing during website redesign.
• Integrated website form submission with Salesforce CRM to improve UX and streamline lead generation.
• Migrated websites to new hosting server saving the company an estimated $8,000/annually

Web / Graphic Designer

• Conducted quantitative and qualitative user research, competitive analysis, wireframing, prototyping, and usability testing for newly developed websites.
• Created mockups, prototypes and developed designs into SEO optimized websites using WordPress.
• Consulted with clients to determine business pain points, goals and design vision for new websites.
• Setup hosting and provided troubleshooting, site maintenance, and backup services.

Web Designer

• Created web and graphic designs for real estate agents, marketing collateral; managed social media ads and channels
• Created and executed email marketing campaigns
• Conducted photoshoots; edited and retouched images.

• Designed interactive web content, app icons, HTML emails, web banners, GIFs.
• Managed iOS updates and distribution for Toshiba product mobile apps with Xcode.

Digital Media Specialist - Contract Position

Steven Dillon is an User Experience Designer at Orange County Superior Court in Aliso Viejo, CA.

Steven Dillon

Steven Dillon

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