Steven Desmond

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Desktop Support Technician
Antioch | United States

Skills

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Interests

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Industries

Moto & Powersports
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In my own words

Steven

Graduated from the College of Lake County with an Associates of Science in Health and Wellness Promotion in 2015.

An experience I.T. professional in a wide range of settings. I enjoy taking on new challenges every day to help the organization run as effectively as possible. I am self-motivated, adapt quickly, and I attempt to better myself daily. I find great pride in completing tasks in an orderly and thorough manner. I am eager to learn and I enjoy working with others towards a common goal. I have a passion for volunteering and supporting local causes. I also have a strong interest in finance and investing. My focus is to improve the sport and wellness field through management.

Trajectory

Sep 2018 — Now
Desktop Support Technician · Option Care
Aug 2018 — Sep 2018
Service Desk Agent · Option Care
Addison, Illinois
Jul 2017 — Apr 2018
Project Coordinator · Option Care
As a Project Coordinator for The Force Field I perform project and administration tasks including data collection, production and distribution of project documents, report reaction, and team collaboration. Provide input to a project schedule and participate in project meetings. Maintain a positive customer service experience to the customer.
Apr 2016 — Apr 2018
Technician · Option Care
PC Data recovery, FS Advance Exchange, FS Direct Exchange, FS New Hires
Oct 2012 — May 2018
Regional Administrative Assistant · Option Care
April 2018 - May 2018 (2 months) Greater Chicago Area The field focused Regional Administrative Assistant provides administrative support to remote Regional Managers and works collaboratively with colleagues to reduce bureaucracy. Specific responsibilities Include multitasking of the following: • Planning and execution of regional meetings, including contract negotiation. This may require some travel. • Submission of itemized expenses in a timely and accurate manner • Calendar management, including teleconference/web conference setup • Travel arrangements • Superior communication skills, both written and verbal • Aggregation of reports submitted from the field • Preparation of team rosters • Design and deliver impactful presentations to stakeholders • Serve as knowledge expert and navigator for new hire onboarding • Budget management
Jul 2014 — Jan 2016
Warehouse and Distribution Coordinator · Reinders Inc
I take care inventory, do deliveries, and sell product over the counter. Building up my delivery career by having my Class C license and working up to my CDL Class A license.
Oct 2012 — Jun 2014
Driver Educator/Motorcycle Technican · Ride Chicago
chicago I teach a high school driver education class and a motorcycle safety coarse to help people get there motorcycle endorsement.
Jul 2009 — Apr 2013
Product Associate/ Supply Handler · Baxter
round lake Ran Production for IV units
Jan 2008 — Sep 2009
Service Technician · Gordan and Darby Inc
Area Ran maintenance for all the emission test stations.
May 2005 — Aug 2006
Electronic Specialist · Sam's Club
Oversaw the electronic department and hardlines.
Apr 2003 — May 2004
Cashier · Buffalo Wild Wings
Customer Service

Activity

Education history

College of Lake County logo

College of Lake County

Associate of Arts and Sciences | 2013 - 2015

Connections

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John Richard


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