Project Lead for the main client of the Agency, T-Mobile. This includes MVP design delivery lead for the T-Mobile main app (over 80 million users) via agile delivery including user testing, sprint & roadmap planning, multiple work-stream collaboration, multiple schedules management + creation, client services, embedded team lead.

Project Lead and delivery manager for Impossible Foods Customer Loyalty program (including machine learning & customer submission/points earning program), Who Gives a Crap (B2B & B2C) digital Product Manager (including client services & SCRUM master), Metallica (yep, that Metallica) digital content web site services. A/B test monitoring/implementation including testing metrics evaluations and goal creation & iterations lead, QA testing, sprint Planning, product requirements implementation & gathering (sales, creative, product , scope of work approval, SCRUM master.

Project lead for digital 3-D customization products (Under Armour footwear/ICON/Steph Curry brand), Account Services, JIRA & sprint workflows lead, budget tracking/project health management (all digital projects), scope of work authoring, project timing estimation and procurement, client services lead

SCRUM master for B2C/SaaS projects for Intel, agile implementation for onshore & offshore development teams, UX lead for new customer journey projects, product lead for lead retrieval mobile app, customer service walkthroughs (video and live presentations), GDPR implementation, project roadmap development & ownership.

Production lead for Customer Relation Manager Mobile app (from strategy/UX all the way through digital delivery to Apple/Microsoft stores), user testing implementation (agile/lean process), worked on award winning app/mobile/desktop campaigns for Hyundai Super Bowls/The Walking Dead/FIFA