Assisting customers, addressing their needs, and ensuring a positive shopping experience to drive sales. Managing product displays, ensuring shelves are stocked, and organizing inventory to attract customers and maximize sales. Tracking stock levels, ordering new inventory, and managing shipments to prevent overstock or stockouts. Training staff on sales techniques, product knowledge, and customer service skills. Analyzing sales data, customer preferences, and market trends to inform business strategies. Overseeing daily operations, including opening and closing procedures, maintaining store cleanliness, and ensuring compliance with company policies. Implementing promotional campaigns, coordinating in-store events, and working with the marketing team to drive traffic and sales.

Worked with 3 clients- Hercules Food Co TranQuini NaturGeeks Specializing in Influencer Campaign Management, Development of a marketing plan, social media creation and management, lead identification, marketing data analysis and interpretation, strategy development, and content creation.

Created monthly content strategies for all social platforms Wrote detailed briefs for creatives (photographer, videographer, and graphic designer) Managed all Influencer relationships, contracts, and pay Managed all social platform's calendar scheduling and copy Created all TikTok/IG reel videos and work with creatives on Tiktok/IG videos Handled all community management inquiries and managed Partnerships/Giveaways Monthly, weekly, bi-weekly reporting

Self-Employed for multiple start-up companies managing their social media platforms (I.e Instagram, Facebook, and twitter) Lead social media editorial calendar, including writing and posting. Content creation, managing facebook and Instagram paid ads, and managing all Influencer Marketing Partnerships with multiple product vendors Researches and attends multiple media events and expos Pre-schedules self created content in platforms such as Later and Hootsuite Views and measures Social Media Analytics Assists with Marketing budgets Basic graphic design knowledge through Canva and other photo editing apps

Develops, grows, and leads online communities Works closely with the operational and technical teams to stay current on rapidly changing messaging and related content Creates and manages promotions and social media ad/article campaigns/posts Manages multiple ad campaigns on Facebook, Instagram and LinkedIn Carries out A/B testing of various social media campaigns and related images and content Reports on the efficacy of various campaigns Identifies and develops relationships with key influencers Help the teams with trade shows and open house type events Creates, curates, and manages all published content on social media Develops and manages a regular publishing marketing ad and social media schedule Works with the SEO team to maximize online traffic Works with Bionatus, Bluon and Luminas teams in creating content and developing various marketing strategies

Handles all social media channels such as Twitter, Instagram, and Facebook representing the Whole Foods Market brand and Amazon brand Use of social media platforms such as Chatter, Spredfast, Brandify, Vantiv, Spinternet, IX-one and Salesforce Supervisor role handling escalated social media interactions Supervision of a large team Daily and weekly team coaching sessions

Utilize multiple systems, including FDR, Episys, Records On-Line, and Microsoft Office Suite, and critical applications necessary to properly maintain Member accounts. • Train team members in reporting procedures and company-wide systems. • Assist Members and team members with account-related inquiries and/or issues and recommend alternatives. • Maintain confidentiality and security of credit union and Member information. • Perform daily system file maintenance required to ensure proper Member account postings as well as more common account file maintenance including, but not limited to, exception reports, miscellaneous reports, balance transfers, 545 Queue, and account changes • Working knowledge of Visa Regulations, Federal Regulations E and Z, and Standard Operating Procedures to ensure compliance. • Streamlined department and credit union operations by automating Internet trouble memos and initiating the rollout of Springboard Credit Card System. • Research, reconcile and resolve complex credit card account and General Ledger issues on a daily basis.