Senior Manager on the Retail Operations team responsible for all communication to Field Leadership and 500+ retail stores in USA, Canada & Mexico * Owned and maintained internal site and content within. * Collaborated with corporate partners to create stores directives and drafted standard and practice documents. * Maintain proactive and informative communications across internal site to ensure clear and consistent engagement * Collaborate with Social Team to create content calendar for Instagram private group for employees * Led Retail Communications team to create, implement and roll out new initiatives in technology and new programs * Collaborated with internal department leaders to created Operations Calendar used across the chain and DTC Partners * Created Seasonal Strategy & Seasonal Workbook to support the stores in running a successful back to school, holiday and spring season * Strong, versatile copywriting skills. Good organizational, planning, and coordination skills

* Responsible for Developing store leadership at all levels of store operations through store visits, oneon-ones, and development plans. * Clear understanding of how to move capability and performance and a sense of urgency to do so. * Developed a team of store managers who achieved financial plans, elevated visual merchandising, exceeded sales goals, and excelled in customer service objectives in the territory near HQ.

Area Manager