Leading the Talent, Engagement & Culture transformation to assess, diagnose & deliver strategic organizational development solutions for the newly-centralized Global Technology function. Partnered with the senior HR Leadership Team to architect of "1HR" Project Management Office.

Directed global workforce initiative to build capability in emerging markets while reducing presence in high cost locations, leading to cost reduction of ~22M USD.

Architect of Performance Management integration in support of 2.2B acquisition. Revitalized Performance, Development & Succession Planning approach, process design, and new system implementation. Successfully supported the assimilation of ~10+ new executives into the organization.

Targeted lower unit cost, scrap-related write-off, and recurrent deviations as the Divisional lead of a global program focused on embedding “Quality Behaviors” across the manufacturing and commercialization network. Developed first hybrid project & change management toolkit based on corporate change & process improvement methodology.

Pioneered the global design and implementation of a Manufacturing Science & Technology Organization in response to enterprise-wide FDA commitment. Aligned 12 production sites with 5 Novartis Divisions and led implementation activities such as role profiling, process mapping, and skill building to improve process and product stability, increase capacity, reduce scrap/write-offs, decrease recurrent deviations, and impact fewer recalls.

Delivered projects for Fortune 500 clients across multiple states, overseeing teams of up to 15+ & accountable for organizational development, change management, technology adoption, knowledge management, and training workstreams. Led organizational design in support the implementation of an HR Shared Service Center, saving $22.7M USD for a Fortune 500 Financial Services firm. Mapped 70 high-risk business processes for the Chief Security Officer of a Fortune 500 Biotech company in support of safe harbor regulation. Supported the implementation of Independence Compliance Policies for internal entities in support of Sarbanes Oxley regulations.

Directed & delivered org. design & performance improvement projects valued from $375K to $7.4M across 4 countries and 6 industries. Select projects include: $7.4M USD: Fortune 500 Life Science (Camarillo, CA) - Multiple location organizational design & site rationalization $4.7M USD: Fortune 500 Electronics (TiJuana, MX) - Process improvement & organizational design $3.8M USD: Fortune 500 Consumer Goods (Memphis, TN) - Process improvement & organizational design $12.8M Rand (~$1.28M USD): Oil & Gas (Secunda, South Africa) - Maintenance, reliability & organizational design

Led Human Resources for 6 call centers in California, Florida, Georgia, Illinois, and Texas; managed 6 HR Administrators to support a network of over 1,200 Associates. Implemented global organizational design that resulted in $3.3M USD annual headcount savings & developed and implemented a Nationwide Associate Retention System, reducing annual employee turnover rate and cutting training costs by $625K.

Sold insurance while completing MBA

Led a call center of 150 people across all aspects of hiring, onboarding, employee engagement, organizational development, workforce differentiation, retention, job satisfaction, project management, and benefits; achieved highest workplace satisfaction scores (Q-12) among all 30 Supervisors worldwide for 2 consecutive years (5th of 227 globally). Provided consultancy to Fortune 500 clients, saving $3M USD by improving productivity by 40%.