● Successfully managing 200+ retail accounts across Southern California. ● Developing and maintaining relationships with key pro-channel accounts within the industry. ● Hosting marketing initiatives with local accounts to create/maintain marketing impressions and promote Trex products. ● Using executive level communication skills to present products and services to existing and potential customers. ● Consistently meeting or exceeding sales quotas and goals through relationship building and expanding prospecting skills. ● Identifying and qualifying outbound opportunities such as client projects, customer needs, market opportunities through cold outreach, and sourcing new leads to drive growth for the sales organization. ● Building and maintaining alignment and positive partnerships with Sales and Marketing to meet objectives. ● Supporting product commercialization activations and promotions to drive pull-through sales with key partners. ● Leveraging Salesforce to track and manage sales activities and customer information. Accomplishments; ● Closed 28 new clients. ● Increased sales by 16% across all accounts within the first year. ● Created "outside the box" strategies to reach sales goals.

● Successfully managing 200+ retail accounts across Southern California. ● Developing and maintaining relationships with key pro-channel accounts within the industry. ● Hosting marketing initiatives with local accounts to create/maintain marketing impressions and promote Trex products. ● Using executive level communication skills to present products and services to existing and potential customers. ● Consistently meeting or exceeding sales quotas and goals through relationship building and expanding prospecting skills. ● Identifying and qualifying outbound opportunities such as client projects, customer needs, market opportunities through cold outreach, and sourcing new leads to drive growth for the sales organization. ● Building and maintaining alignment and positive partnerships with Sales and Marketing to meet objectives. ● Supporting product commercialization activations and promotions to drive pull-through sales with key partners. ● Leveraging Salesforce to track and manage sales activities and customer information. Accomplishments; ● Closed 28 new clients. ● Increased sales by 16% across all accounts within the first year. ● Created "outside the box" strategies to reach sales goals.

Led the design and execution of concrete projects, achieving the authentic appearance of natural rock formations, while ensuring high-quality craftsmanship and attention to detail. ● Demonstrated versatility and adaptability by traveling across the United States to identify and replicate diverse rock types, seamlessly integrating them into project landscapes. ● Utilized precision measurement techniques to meticulously assess project requirements, and engineered custom design solutions to accommodate specific wall dimensions, ensuring project accuracy and client satisfaction. ● Directed project teams in the successful completion of concrete projects, overseeing the entire project lifecycle, from initial design to final installation, while consistently meeting or exceeding client expectations. ● Implemented effective project management strategies, including resource allocation, scheduling, and budget management, resulting in on-time project delivery and adherence to budget constraints.

Led the design and execution of concrete projects, achieving the authentic appearance of natural rock formations, while ensuring high-quality craftsmanship and attention to detail. ● Demonstrated versatility and adaptability by traveling across the United States to identify and replicate diverse rock types, seamlessly integrating them into project landscapes. ● Utilized precision measurement techniques to meticulously assess project requirements, and engineered custom design solutions to accommodate specific wall dimensions, ensuring project accuracy and client satisfaction. ● Directed project teams in the successful completion of concrete projects, overseeing the entire project lifecycle, from initial design to final installation, while consistently meeting or exceeding client expectations. ● Implemented effective project management strategies, including resource allocation, scheduling, and budget management, resulting in on-time project delivery and adherence to budget constraints.

Ensured the satisfaction of high-profile guests through personalized services and attention to their needs, maintaining a 98% satisfaction rate. ● Collaborated closely with the hotel team to uphold its reputation and consistently deliver exceptional guest experiences. ● Successfully organized and coordinated a variety of local events and activities, providing guests with memorable and enjoyable experiences during their stay. ● Demonstrated strong problem-solving skills by addressing guest concerns promptly, resulting in a 20% decrease in guest complaints. ● Managed luggage and transportation logistics for guests, ensuring a seamless check-in and check-out process, and receiving positive feedback for efficiency. ● Contributed to the development of a guest recognition program, which involved memorizing guest names and preferences to enhance their sense of belonging and satisfaction.

Ensured the satisfaction of high-profile guests through personalized services and attention to their needs, maintaining a 98% satisfaction rate. ● Collaborated closely with the hotel team to uphold its reputation and consistently deliver exceptional guest experiences. ● Successfully organized and coordinated a variety of local events and activities, providing guests with memorable and enjoyable experiences during their stay. ● Demonstrated strong problem-solving skills by addressing guest concerns promptly, resulting in a 20% decrease in guest complaints. ● Managed luggage and transportation logistics for guests, ensuring a seamless check-in and check-out process, and receiving positive feedback for efficiency. ● Contributed to the development of a guest recognition program, which involved memorizing guest names and preferences to enhance their sense of belonging and satisfaction.

● Led a team of valet attendants, overseeing parking services for up to 200 vehicles daily, and achieving a 15% improvement in operational efficiency. ● Implemented and conducted comprehensive training programs for valet attendants, resulting in a 20% reduction in guest wait times and an increase in positive guest feedback. ● Played a pivotal role in ensuring the hotel's first impression was exceptional by greeting and assisting new guests, consistently receiving praise for warmth and professionalism. ● Developed and maintained a guest recognition program, memorizing names and preferences to foster long-lasting relationships and a sense of belonging, leading to a 25% increase in guest return rates. ● Coordinated and managed vehicle logistics, including meticulous care for high-value vehicles, ensuring their safety and satisfaction of guests.

● Led a team of valet attendants, overseeing parking services for up to 200 vehicles daily, and achieving a 15% improvement in operational efficiency. ● Implemented and conducted comprehensive training programs for valet attendants, resulting in a 20% reduction in guest wait times and an increase in positive guest feedback. ● Played a pivotal role in ensuring the hotel's first impression was exceptional by greeting and assisting new guests, consistently receiving praise for warmth and professionalism. ● Developed and maintained a guest recognition program, memorizing names and preferences to foster long-lasting relationships and a sense of belonging, leading to a 25% increase in guest return rates. ● Coordinated and managed vehicle logistics, including meticulous care for high-value vehicles, ensuring their safety and satisfaction of guests.