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Customer Relations Manager

Top Management

While focusing on school the last 5 years, I have spent summers and breaks doing a variety of job types. I spent two summers working at a private lake club/golf course spending most days on the lake. In 2016, I had the opportunity to intern with Coalition Snow, a women's ski and snowboard manufacture out of Tahoe.  The following summer I worked at High Cascade Snowboard Camp in Oregon as an office assistant. Most recently I had a management internship at Target where I was offered a full-time  position. Through my many jobs, I have explored several interest, and know that the outdoor industry is where my heart is.  

Besides going to school full time, and working when I could, I lived in 4 states, and traveled to 8 countries including 5 months abroad in Australia. Traveling has helped me grow in many ways and has inspired me to look for challenges.

• Drove sales through strong merchandising, customer service and excellent leadership.
• Made strategic decisions while prioritizing task and managing store logistics.
• Critically analyzed the stores daily financial reports and made decisions that support  monthly/yearly financial goals.

Executive Store Management intern

• Calculate volumes and  accurately input data into the operating system.
• Manage and create a display case that communicates our message to the community.
• Educate customers on recycling practices and guide them with any questions they may have.

Office Assistant

• Plan, coordinate and execute all chapter events.
• Practice strict budget management and handle all chapter, university, and vendor insurance forms.
• Serve on executive council and lead a small committee to help achieve event visions.

President of Event Planning

• Communicated with all parents, national/international teams, professional athletes and sponsors.
• Gained familiarity with Excel and Active Works while keeping track of master medical forms, camper cash, and credit.
• Maintained superior customer service and relations throughout multiple sessions.
• Be a great representative of company values and beliefs in order to contribute to the world famous camp experience.

• Learned to be an independent worker while keeping team goals and objectives at the forefront of all work.
• Acquired skills in Photoshop, customer analytics, web design and social marketing.
• Learned to apply in depth knowledge of the outdoor industry into business practices.

Intern

Savannah Johnson is a Customer Relations Manager at We Are Camp, LLC in Coeur D Alene, ID.

Savannah Johnson

Savannah Johnson

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Summary