• Identified and implemented end-to-end processes w?hich prioritized feature work and mitigated risks across the 75+ CG Analytics team • Scrum Master for CG Data Engineering team to drive the availability of data on time, error-free and analyst ready for the business to make decisions. • Owned, facilitated, and drove the on boarding experiences for the CG Data Analysts including the development of an eLearning platform to ensure new hires had the tools and information needed to quickly start performing at the highest level of productivity • Responsible for developing best-in-class processes to enable the cross-functional teams tasked with managing a $75M budget specifically for customer contacts to collaborate more effectively • Facilitated end-to-end logistics for equipment associated with 2,700 credentialed tax preparers across the US and Canada driving $60M in revenue

•Responsible for the strategic planning, management and execution of premier road racing events including: Carlsbad 5000, WRAL Rock ‘n’ Roll Raleigh Marathon & ½ Marathon benefiting the Jimmy V Foundation, Janus Rock ‘n’ Roll Denver Marathon, ½ Marathon, 10K & 5K, and Rock ‘n’ Roll New Orleans Marathon, ½ Marathon & 10K benefiting Feed the Children •Managed event budgets over $140K •Accountable for leading a team to drive $1.9M in revenue •Oversaw 50 employees, 200 volunteers, and up to 15,000 participants per event on race weekends •Developed and implemented an event specific marketing plan to drive event registration including: e-mails, website, social media, radio, print, TV, and grassroots. •Identified and cultivated key industry partners and sponsorship •Conceptualized and administered event related merchandise including: finisher medals, participant apparel, race numbers, and signage •Project managed a team of 30 internal staff including: operations, travel, sales, entertain

•Managed admissions and customer relationships for a 100+ bed skilled nursing facility •Promoted the center’s capabilities to the potential residents and their families through marketing initiatives like an education series on safety in the home and advanced directives •Networked with 200+ social workers to help drive admissions and safe discharges.

• Provided customer and sales support, including gait analysis, for novice-to-advanced runners searching for new equipment and apparel • Worked on the Charm City Event Management Team to administer 50 road races yearly • Assisted with the oversight and development of store-sponsored training groups and programs