* Learned technical skills required for the maintenance of high end bicycles. * Worked with cross functional teams to craft resourceful solutions to technical problems on a daily basis. * Attended to customers and ensured their needs were fully met, while providing them a range of information to ensure that they were knowledgeable on every product and service they inquired upon. * Passionately enhanced the strong public image REI is known for through my knowledge and promotion of corporate sustainability. J.Crew, Mission Viejo, California Spring 2019 Retail Sales Associate * Worked on the sales floor where I assisted customers and ensured weekly sales goals were met * Astutely organized the store layout and backroom, leading to an efficient and intuitive customer experience.