As a Sr Program Coordinator, I manage retail marketing and branding projects for major sporting companies with lead responsibility for key relationships, business processes, expense management, vendor management and problem resolution. My responsibilities include: Developing and managing client relationships & expectations  Manage client status reports and meetings Provide timely updates on all projects/program requests Provide follow-up on conflict resolution meeting client expectations  Responsible for Quoting / PO Tracking / Invoicing / Inventory Management Processes  Submit requests for estimates, engineering updates and PO's Quote writing/KACE ticket entries  Provide billing resolution  Ownership of Wholesale / DTC / Canada Inventory reports  Template updates to support forecasting of demand/production needs  Inventory Updates/ Drawings Review/ material take-Off review

As a member of the customer account and services team in the Corporate HQ office, I was responsible for providing direct end user and dealer support, product and sales information, and product warranty management. I was also worked with sales and marketing teams in developing quotes, managing export licensing and international order processes and production of marketing materials for trade and local dealer exhibits.