-Prepare food & drinks efficiently and accurately according to recipes and standards, ensuring quality in every order and increasing customer satisfaction scores as evidenced by having the highest customer connections score in the district. -Maintain cleanliness and organization of the store, including bar and customer areas, by following the cleaning schedule to meet health and safety standards and pass inspection tests. -Take orders accurately while providing exceptional customer service by listening to customer preferences and ensuring a positive experience, leading to increased customer loyalty and relationships.

-Attend weekly meetings to discuss marketing and advertising plans while contributing creative input and strategies to target audience preferences and social trends, increasing social media page engagement 10% per week. -Schedule 7 instagram posts and stories weekly to maintain a consistent social media presence by utilizing management tools like Meta to plan posts strategically through timing and content to reach a community of 4,000 viewers. -Shoot content for the tea brand, including photos and videos by showcasing tea and honey blends in appealing ways and ensuring brand consistency to elevate the brand’s aesthetic appeal and boost sales from the bottom up.

-Worked closely with the restaurant manager to organize restaurant renovation projects by connecting with contractors, suppliers, scheduling tasks, and overseeing progress to execute the project in a timely manner following the budget, resulting in an upgraded restaurant space to drive business. -Found catering clients by conducting local market research and identifying potential corporate business clients and tailoring packages to meet their preferences, resulting in 5 catering bookings and enhancing the restaurant’s reputation and profitability. -Assisted the manager with finance and tasks, both personal and for the restaurant, by managing financial records, employee pay, and organizing business trips through phone calls, resulting in a less overwhelming job for the manager.