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Detail-oriented professional who  excels under tight deadlines,  while anticipating and preventing  potential problems by proactively  streamlining processes.

•	Administered company-wide health and welfare benefit programs for full time team members. Which involved frequent contact with team members, outside insurance carriers and brokers, and agencies and a working knowledge of the company’s benefits, policies and procedures in a fast paced environment.
•	Reconciled and processed plan elections through payroll and plan providers to ensure accurate record keeping and proper payroll deductions. Reviewed billings for accuracy, coded and advanced for payment.
•	Decreased hiring expenses by over 50% through the use of strategic job postings & lower reliance on third-party staffing agencies.
•	Rebuilt, developed, & revamped company handbook that included establishing company policies and company core values.
•	Advised management & team members in regards to HR policies, best practices, & compliance (state & federal).
•	Strategized & executed full-cycle recruitment for staff positions & managed freelancer/contractor bookings.


Human Resources Generalist

•	Managed the processing of semi-monthly payroll for exempt employees and bi-weekly payroll for non-exempt employees.
•	Maintained payroll information by designing systems, directing the collections, calculating and entering changes and data into ADP 
•	Updated payroll records and any changes in compensation, commissions and bonuses.
•	Calculated manual checks routinely and/or on demand, such as for termination pay, etc.
•	Architected and administered company-wide health and welfare programs for full time team members including group medical, dental, vision, health savings account, flexible spending accounts, life, accident, long term disability, identity theft, wellness and 401k programs in accordance with federal and state laws and regulations.
•	Managed eligibility files and annual open enrollment periods for hourly team members, arranged for distribution of materials from vendors and processed all requested benefit changes within deadlines.

Human Resources Manager

•	Created job postings for sales, design, warehouse & marketing positions, interviewed candidates, hired/on-boarded & trained all employees.
•	Consulted with hiring managers to ensure that the best candidates were selected for the needs of each department/program. This involved analyzing staffing alternatives, determining needs and following a comprehensive recruitment and selection process.
•	Administered all employee on & off boarding including new hire orientations, company tours, morale audits & exit interviews.
•	Served as mentor & developed graphic design and marketing Summer/Winter internship program.
•	Utilized DocuSign to streamline paperless new hire paperwork on-boarding process.


Operations Manager

•	Researched current and past business performance using online systems and available reports.
•	Designed planogram and merchandised items in favorable positions and areas of the store for optimal sales.
•	Operated high-speed color copiers and wide bed printers to reproduce single and multicolor copies of graphics.
•	Managed the purchasing process for the entire department.
•	Upheld stock levels and proper pricing for multiple product lines.
•	Selected merchandise based on the most favorable price and quality.
•	Authorized payment of invoices and return of merchandise.
•	Conducted staff meetings with sales personnel to introduce new merchandise.

Retail Operations Manager

Ryan Ito is a Human Resources Generalist at Good People/The Famous Group in Orange, CA.

Ryan Ito

Ryan Ito

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Summary