Ruben Salvador Navarez
Inside Sales · BudoMart America/ Tokaido USA
Whittier, CA
In My Own Words
Energetic and self-directed inside sales professional with 3 years sales experience, proven closing skills and smooth telephone sales ability. Achievement-driven Customer Service Specialist with 10+ years’ experience in providing exceptional service to customers by accurately handling customer funds. Committed to remain constantly aware of customer activity to ensure a safe and secure shopping environment. Excellent communication, problem solving and time management skills along with prior cash handling experience. Trained in different sub-fields of Customer Service industry.
Work Experience
Inside Sales
BudoMart America/ Tokaido USA2012 – Present
February 2012- Present BudoMart America Martial Arts Distribution Center. Official U.S. license for Tokaido Karate. http://tokaidousa.com/ Assistant to CEO Admin Sales Rep ? Setup and maintain customer accounts ? Order Processing ? Invoicing Shipping (UPS/USPS) ? UPS World Ship ? Stamps.com Inventory Updates ? Stock Management Customer Service ? Customer Feedback ? Returns, Exchanges, Refunds ? Adding Payment ? Order Office Supplies Tournaments (Martial Arts) ? Setup Booth/ Display Product ? Sales ? Open Wholesale Accounts Oversee websites ? EBay ? Amazon ? PayPal ? Quick Books
Sales
IPS/ Sentry Systems2015 – 2016
Software Company producing valet parking resources and applications. GPS software is also provided. http://ips-systems.com/ Regional Sales • Make contacts • Cold calls • Follow ups • Email(s) • Demo product(s) • Document customer feedback
Store Manager/ Buyer
IDS Boardshop2005 – 2011
Assistant to Owner Retail Store Manager/Buyer • Receiving • Product ordering • Opening/Closing • Trained new employees • Meet with sales reps • Count cash box • Inventory • Customer service • Merchandizing Organize Events • Skate Park Contest(s) • MC/ Judge Contest(s) SEE LINKS: https://www.youtube.com/watch?v=KQ-KYb5FEOk https://www.youtube.com/watch?v=L7NuJAPjAyU https://www.youtube.com/watch?v=WqVcrDR4V2w&index=2&list=FLNaQ_jJdSnmN1lgt8ELFNcA
