Pritzker Private Capital University Leadership and Culture, Indiana University

Pritzker Private Capital University Financial Strategy & Decision-Making, Indiana University 

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Senior Manager DC Systems

Top Management

In light of the rapidly evolving, global business environment, stable and visionary leadership is needed in order to spearhead continuous growth and innovation, while navigating complex challenges and shifting priorities. I have dedicated my career in creating and executing major initiatives that consistently contribute to bottom-line performance improvements and organizational gains. I consider it a privilege to elevate the standard of excellence in my roles and I am committed to empowering future leaders through engaging training, coaching, mentoring, and professional development opportunities. 

Areas of Expertise

·   Operations & Change Management
·   Cross-Functional Team Leadership
·   Continuous Process Improvements
·   Consultative Sales & Marketing
·   Program Design & Administration
·   Product & Project Management
·   Customer Service & Retention
·   Revenue Generation & YOY Growth
·   Regulatory Compliance Alignment
·   Negotiation & Communications
·   Financial Management & Budgeting
·   Strategy Development & Execution
·   Supervision / Training / Mentoring
·   Data Processing & Inventory Control

When I'm not driving organizational excellence, you can usually find me on the BMX track or in the woods riding bicycles with my friends and family.

I am always looking to expand my professional network. 
Please feel free to connect with me through this platform.

Currently, I am a proactive leader of daily operations, including planning of the $2.5M annual budget with full P&L accountability, personnel management, customer service, continuous process improvements, financial/operational analysis, and client relationship management. I define, integrate, and sustain program strategies, new processes, SOPs, and management methodologies. I also advance strategic alignment, integrated planning, collaboration, and tactical execution across a highly matrixed organization.
• Led, equipped and empowered 200+ cross-functional team members. Propelled a culture of continuous improvement, leveraging LEAN methods.
• Solutions expert to complex supply chain analytics issues. Aligned operations to organizational values, mission, compliance, policies, and quality standards.
• Spearheaded diversity (DEI) awareness and initiatives enterprise-wide.
• Initiated and facilitated stakeholder discussions on complex topics to brainstorm solutions and drive clarity.


In this role, I was the primary strategist and point of contact with clients on large-scale events, action plans, and tactical execution of projects. I evaluated and selected vendors/providers, according to client/stakeholder requirements and target goals. Additionally, I helmed accounting operations, including reporting, monetary summaries, SOPs, and account transfers.
• Directed and motivated 10+ cross-functional personnel.
• Planned, coordinated, and delivered 500 national and local events.
• Pivotal member of the Events Team that advised on a diverse range of operational matters such as budget allocation, facilities, and event logistics.

Principal

At Nike, I was an Instrumental contributor to the ordering process, with emphasis on Direct Ship and Nike DC order allocation to 800 retail units. I was recognized for updating Marketing and Sales teams on shipments. I also conducted weekly mall visit follow-ups with major retailers, including Pac Sun, Exit, and Zumiez.
• Coordinated all shipment delivery/pickup schedules across 200+ locations.
• Meticulously tracked up to $75M in inventory to avoid any discrepancies.
• Provided vital support to product presentations on 100+ retail tours.
• Supervised seasonal buys as needed and offered key insights to purchasing.
• Attended 20+ trade shows to extract marketing and emerging trends.


In-house Sales Representative

Richard Hardin is a Senior Manager DC Systems at Highline Warren in Memphis, TN.

Richard Hardin

Richard Hardin

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Summary