Regina Santamaria
Western Region Sales / Administration & Office Manager · Vanguard Logistics Services (USA), Inc
Torrance, CA
Work Experience
Western Region Sales / Administration & Office Manager
Vanguard Logistics Services (USA), Inc2000 – 2020
Managed the local LAX Operations office & national support for Account Executives, Regional VP & Sales Directors. Customer & Sales Team liaison for finding solutions and maintaining well-established relations with Clients, Vendors & local/international Colleagues.
Including: providing sales input & follow-up with local & international teams, assisting customers with inquiries or issues, maintenance, preparation & distribution of corresponding agreements & required documents in accordance with SOP's & FMC, preparation of monthly/weekly Regional Sales Reports, management of local office and administration, organizing company events & leading the region's Social/Event Committee.
Customer Service Agent
Vanguard Logistics Services (USA), Inc2017 – 2018
Customer Service Agent handling Passenger Check-In & Boarding at Gate, Ticketing, Meet/Assist Services & Supervisor/Staff support.
