Randall Vasquez
Outside Operations · The Bridges at Rancho Sanat Fe
San Diego, CAIn My Own Words
Dedicated customer service profesional who is motivated to customer satisfaction and contribute to company success. Proven ability to establish rapport with with clients and sales quotas. Reliable and driven, with strong time management and prioritization abilities.
Work Experience
Outside Operations
The Bridges at Rancho Sanat Fe2015 – Present
• Greet all members and guests by name, answer any questions and resolve any issues • Setup and breakdown of range, attending to members while on range • Making sure members and guests adhere to club rules and policies • Stage and detail golf carts • Recommend solutions to members concerning problems with the course, especially pace of play
Supervisor Outside Operations
Las Campanas Country Club2013 – 2015
• Assessed staffing requirements, interviewed and recruited as needed • Set operation goals and objectives • Prepared schedules and ensured that the club was fully staffed for all shifts • Assisted members and guests with merchandising purchases • Created and adhered to weekly budget • Monitored inventory and ordered as needed • Oversaw daily outside operations, including valets, starters, range, and cart barn operators • Trained and mentored new hires and staff • Appraised staff of changes to policy or regulations
Front Desk
The Inn of the Five Graces2014 – 2015
• Provided guests with explanation of rooms, amenities, and spa features • Coordinated reservations as well as guest check-in and check-out • Ensured that guests’ complaints and concerns were routed to the appropriate department for immediate resolution • Balanced sales at the end of the shift against cash and receipts
Education
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