Bike

Cycling

Owner

Executive

Responsibilities include but not limited to:
•	Attends global bicycle race events tuning, repairing and rebuilding of bicycle suspension. Responsible for set up and teardown during events.
•	Manages race vehicle parts inventory.
•	Write technical race reports.
•	Assemble shocks/forks from drawings and ship to Teams and customers. This includes understanding Fox in house processes and procedures.
•	Demonstrates continuous effort to improve product, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
•	Assemble, repair and dyno test suspension forks and shocks
•	Provide regular test and customer feedback following each test session to the appropriate sales rep and management.
•	Be well versed in new product details and presentations to note key features and benefits while in field testing.
•	Work with engineering and race during new product development to ensure there is proper training to support new product testing – including capacity to assemble and tune prototypes.
•	Manage parts and product inventory needs to support testing.
•	Work in cooperation with race dept. and engineering to provide in field test feedback to further improve tuning options.
•	Report any field encountered via QRT.
•	Consult with OEM’s engineering when appropriate to review kinematics and advise optimal combinations with FOX components.
•	Communicate, and demonstrate, how to properly service Fox product


Mountain Bike Suspension Race Technician

Responsibilities include but not limited to:
•	Work closely with engineers during development of new product
•	Assemble, repair and dyno test prototype suspension and shocks
•	Manage parts and product inventory needs to support testing.
•	Work in cooperation with engineering to provide in field test feedback to further improve tuning options, either via written emails, presentations, and or verbally. 
•	Consult with OEM’s engineering when appropriate to review kinematics and advise optimal combinations with FOX components.
•	Prepare suspension to be shipped to specific riders for testing
•	Assemble shocks/forks from drawings and ship to Teams and customers. This includes understanding Fox in house processes and procedures.


Mountain Bike Suspension Engineer Technician

Responsibilities included but not limited to:
•	Writing of powersports R/A’s
•	Writing of bike R/A’s
•	Receiving of bike R/A’s
•	Servicing bike shocks
•	Servicing bike suspension forks
•	Servicing powersports shocks
•	Customer service calls
•	Customer collection calls 
•	Performed reworks at multiple Trek facilities as well as Cannondale
•	Worked hand in hand with engineers to develop new product


Bicycle Suspension Technician

Responsibilities included but not limited to: 
•	Open store, close store
•	Ordering inventory for repairs and sales
•	Service writing, repairs of bicycles, new bike assembly
•	Sales of bicycles, parts and accessories
•	Hiring of employees, and work distribution for employees
•	Custodial work
•	Bike fittings


Manager

Responsibilities included:
•	Answering phone calls, entering orders over the phone
•	Make sure online orders were properly entered into the system
•	Calling customer back with any back orders, or questions regarding the order
•	Generally being there for the customer in any way possible


Inside Sales Representative

Responsibilities include but not limited to:
•	Assembly of new bicycles 
•	Repair of bicycles


Bicycle Mechanic

Peter Gustafson is an Owner at FOX Factory Inc. in Grand Rapids, Minnesota. View their experience, skills and work history on Malakye — the professional…

Peter Gustafson — Owner at FOX Factory Inc.

Peter Gustafson

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