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Operations

Director of Operations

Logistics, Shipping & Operations

<p><span style="background-color: transparent; color: rgb(0, 0, 0);">Director of Operations with over eight years of experience in account management and strategic relationship building, enhancing efficiency and driving growth. Skilled in financial management and team leadership, with a proven track record of improving operational processes and boosting sales. Passionate about leveraging innovative strategies to optimize business performance and customer satisfaction.</span></p>

-Manage key client accounts, ensuring retention through strategic relationships and proactive support
-Support VP in closing new contracts by building potential member relationships and networking
-Oversee accounts payable and receivable for five units, enhancing processes for efficiency gains
-Improve account management operations, achieving measurable efficiency ad response time improvements
 

-Built lasting hotel partnerships, boosting sales through strategic relationship management
-Developed marketing material, enhancing product knowledge and driving revenue growth
-Executed targeted social media campaigns, increasing brand visibility and sales
-Managed digital ad campaigns within budget, optimizing reach across platforms
-Streamlined reporting process, improving efficiency and supporting financial tasks	

Marketing & Sales Coordinator/ Accounting Assistant

-Closed eight charters monthly by engaging past clients and new leads via email and social media
-Collaborated with hotel concierges to boost sales through custom marketing materials
-Managed five business units’ schedules, finance, and customer service efficiently
-Lead a team of ten USCG Captains, enhancing operations though effective communication
-Supported accounts receivable tasks, showcasing strong accounting skills 

Operations/Marketing & Sales Assistant

-Built strong relationships with stakeholders, enhancing team cohesion and communication
-Leads front desk team, achieving a professional and organized reception environment
-Oversees vendor equipment management, ensuring accountability and efficient operations
-Fostered a cohesive team atmosphere by mentoring new hires, enhancing team efficiency and morale

Senior Front Desk Manager

-Built Client trust by tailoring sales strategies, achieving six memberships monthly
-Ranked top three in sales by consistently exceeding targets through relationship building
-Handled front desk tasks with precision, ensuring smooth class bookings and payment
-Implemented targeted sales strategies, wrestling in noticeable gaines in membership sign-ups and client retention	

Sales Associate (Seasonal)

Paige Heiser is a Director of Operations at SailTime, Newport Beach in Newport Beach, California.

Paige Heiser

Paige Heiser

Paige Heiser

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