Sales Associate January 2022 to Present Mollusk Surf Shop - Santa Barbara, CA • Exemplified an optimistic and energetic presence while collaborating with team members • Demonstrated awareness of customer curiosity and assisted with specific needs • Ensure product is always available to the customer and represented in a compelling way • Collaborate with customers to determine the best product to meet their needs • Worked to fulfill online orders while attending to in-store responsibilities • Shared personal knowledge with customers about surf history and board design

Warehouse Coordinator & Customer Service Representative - Goleta, CA January 2022 to Present True Ames Inc. • Managed all incoming and outgoing product with attention to quantity and quality • Maintained organization of warehouse inventory • Coordinated and scheduled the movement of product throughout the warehouse and for outgoing shipments • Collaborated with manufacturers to meet order deadlines • Fulfilled online orders by picking, packing, and printing labels through Shopify • Utilized QuickBooks database to adjust inventory and invoice wholesale orders • Handled customer service responsibilities by answering incoming phone calls and responding to emails in a timely manner • Managed company social media with a consistent stream of pictures and informational captions

• Ensured upmost safety for all customers on board • Collaborated with captain to create and enjoyable experience for customers • Followed direct orders from captain • Improvised solutions when technical issues occurred • Kept a high sense of global awareness • Constantly analyzed weather conditions and observed subtle mechanical changes or flaws • Confidently maneuvered around the boat in rough conditions • Maintained deck cleanliness and organization of gear

• Operated POS system, saving customer information for liability purposes • Organized waivers ensuring proper documentation for rental requirements • Communicated with customers to complete transactions over the phone • Completed regular bike maintenance • Delegated employee tasks • Balanced end of day cash and deposits • Answered questions regarding different bike options • Scheduled reservations