Nicole Sullivan

Cultivated and managed sales and retailer relationships within my assigned territory of California, Arizona, Nevada, Oregon and Texas; with a few brands expanding nationwide. Managed, developed and marketed to various specialty retailers and chain store accounts with a number one goal of managing and maintaining quality and consistency of service and product. * Managed a customer base of over 200 accounts via email, phone, shop visits, and tradeshows; maintaining existing relationships while planning, prospecting and opening new business growing my confidence in communicating comfortably with business owners and decision makers. * Managed all sales functions for assigned accounts to ensure the business grew according to sales projections thru assortment planning, developing and implementing sales plans, coordinating product showings, and working closely with customers to process orders. * Set and achieved sales goals, forecasted product needs, established short and long term strategies to grow business with each account. Identified growth opportunities within my territory, provided regular feedback regarding market trends and influences * Successfully represented over eight brands at any given time using my strong organizational skills; I was able to prioritize work, handle multiple tasks, and work independently. * Grew prebooks and account numbers over 50% for the Fall 2013 prebooking season * Regularly attended tradeshows and visited shops; communicated regularly with retailers and brand management.

Assist in managing eight in house and outside sales representatives with their daily needs. Streamlined processes and procedures to make sure the company grew in the most efficient and effective way possible. Developed Amazon.com account from start to finish for all skus, including but not limited to: filling out the ASIN Request Spreadsheet, uploading images onto the website, approving PO's, recommending proposed PO's, and uploading invoices as product shipped. * Complete all new account set up, order entry, invoicing, credits, and returns in Advance Business Management (ABM). Streamlined the process for the before mentioned tasks allowing the sales team to focus their energy on generating sales, converting prospect accounts to current accounts and following thru with overall better customer service; resulting in over a 15% increase of the overall annual budget from the 2011 financial year to the 2012 financial year. * Assist in tradeshow research. Organizing payment for booth space, shipping of product and booth displays to and from the event, scheduling hotel and travel arrangements, and attending local tradeshows to help with the flow of the booth and check-in of accounts with the appropriate rep for their territory. * Attend all Sales, Logistics, and Credit meetings taking notes and sending out the minute's companywide for all who were unable to attend. Created and maintain the Weekly Sales Meeting Agenda for both Domestic and International Meetings. Running reports for information needed such as MTD, YTD, Dollars Invoiced in the Past Week, etc * Run all month end reports and complete all in house and outside sales representatives commissions. * Created a Procedures Handbook for the Sales Department documenting how to's, passwords, commonly used documents, routing guides, contact information, etc

Started as core and major account representative. Worked with regional sales managers and Vice President of Sales and Marketing to create and execute sales goals. Served as a liaison between outside sales force and internal departments (design, productions, finance, marketing, distribution) to facilitate shipping. Promoted to EDI (Electronic Data Interchange) account specialist, working directly with high end department store buyers and sales reps to receive and process all orders electronically. * Contributed to over 70% company growth from 2009 to 2010 * Served as liaison between buyers and all internal departments (merchandising, design, finance, distribution, marketing) to meet each accounts specific needs * Awarded "Sales Support Representative of the Month" three times during employment * Provided key support in the development of EDI processes and procedures for the Costco and JC Penny accounts. * Provided new hire and core major sales support training.

Initial office contact and office support for five agents in the action sport athlete representation and youth marketing industry. Helped in creating meaningful and productive relationships and authentically integrating brands among athletes, events, and corporate sponsors. * Full reception, including high volume calls; responding to inquires on behalf of agents when possible * Proficient use of Microsoft Office applications: Excel, Word, Outlook, PowerPoint * Arranged flight, hotel, and transportation for all employees as well as assisted in arranging the agents schedules for their trips