Oakley, Inc.
Customer Service Representative III / Liason Dealer Accounts | 08/2002 - 04/2016
Multi-skilled position that provides world class customer service and maintains professional relationships with our Consumers and Dealers via telephone communication. This includes sales order management, warranty evaluations and claims, assistance with website navigation, answering product questions, and other tasks as assigned. Responsible for promptly and courteously resolving challenges while maintaining a positive and professional attitude. Assist's with other Customer Care channels as needed, including email, chat and social media.