NICOLE FOX

Lead contact for two Sonoma, Marin, Napa (Counties) real estate agents. Manage all marketing needs, communicating regularly with E & V marketing Team on projects. Create all content for the team's social media. Work alongs transaction coordinator for document processing. Track and organize data & budget. Manage calendar and correspondence with all service providers.

Using LiveHeats live scoring and competition management entered scores from the coaches for Tahoe Freeride athletes at big mountain events. Assisted with event merch set-up / tear-down

Analyze data and statistics to help manage product inventory in-house with operations team. Work alongside warehouse team, coordinating logistics of outbound and inbound shipments. Work alongside distributors to help manage order placement and inventory levels. Building a performing united team. Ensured the consistent achievement of customer service levels and company standards. Formulated and implement customer service policies and procedures. Perform quarterly staff performance evaluations. Responsible for overseeing the customer service department and ensuring the company or corporation delivers the highest level of customer service possible. Supervises agents, trains, coaches, and mentors employees.