As a sales manager I drive sales by developing a team of executives and associates through coaching, follow-up and recognition. I effectively communicate merchandise needs to the central merchant organization. Provide leadership in delivery of all company initiatives and clearly communicate objectives and priorities to team. Coach direct report managers using the weekly sales reports. Maintain high customer readiness standards, and deliver a clean, neat and easy-to-shop environment. Recruit a positive and engaging team of executives and team members.

Responsible for sales and revenue of Verizon Wireless phones and products. Developed new and existing customer accounts and services, also handled service inquiries from customers by providing efficient, courteous customer service and assistance. Responsible for daily and weekly inventory control over store products, transactions and overall operation of retail store location. Used resources available to keep up to date on technical knowledge and expertise.

Implemented new merchandising strategies in the Men’s and Home store contributing to increased sales volume. In charge of pricing/merchandising Home store and Young Men’s department.

Instructed individuals on how to snowboard, received upper levels of certification. Worked with age groups ranging from 5 to 55 years old. Developed excellent customer service and leadership skills. Networked and developed relationships with vendors and managers. Resulting in increase revenue for the company.