Started at Irvine Spectrum location as assistant merchandising manager. Transferred to Tustin location as same position in January 2020. Was promoted to AGM in August 2021. Left position for new opportunity. • Supervise and support store team members, including sales associates and other staff. • Assist the General Manager in implementing and executing company policies and procedures. • Monitor store performance metrics and take appropriate actions to achieve sales and profitability targets. • Oversee inventory management, including stock levels, replenishment, and regular stock counts. • Ensure visual merchandising standards are maintained and displays are attractive and organized. • Participate in recruiting, hiring, and training new employees, ensuring they are knowledgeable about Old Navy's products and culture. • Conduct regular performance evaluations and provide feedback and coaching to team members. • Assist in creating and implementing strategies to drive sales and increase customer loyalty. • Handle customer complaints and inquiries professionally and find suitable resolutions. • Collaborate with the General Manager to analyze sales and financial reports and develop action plans based on the findings. • Support in organizing and executing store events and promotions. • Foster a positive and inclusive work environment that promotes teamwork and employee engagement. • Participate in regular meetings with the management team to discuss store performance, challenges, and improvements. • Assist in managing the store's budget, controlling expenses, and optimizing cost efficiency.

Started at Irvine Spectrum location as assistant merchandising manager. Transferred to Tustin location as same position in January 2020. Was promoted to AGM in August 2021. Left position for new opportunity. • Supervise and support store team members, including sales associates and other staff. • Assist the General Manager in implementing and executing company policies and procedures. • Monitor store performance metrics and take appropriate actions to achieve sales and profitability targets. • Oversee inventory management, including stock levels, replenishment, and regular stock counts. • Ensure visual merchandising standards are maintained and displays are attractive and organized. • Participate in recruiting, hiring, and training new employees, ensuring they are knowledgeable about Old Navy's products and culture. • Conduct regular performance evaluations and provide feedback and coaching to team members. • Assist in creating and implementing strategies to drive sales and increase customer loyalty. • Handle customer complaints and inquiries professionally and find suitable resolutions. • Collaborate with the General Manager to analyze sales and financial reports and develop action plans based on the findings. • Support in organizing and executing store events and promotions. • Foster a positive and inclusive work environment that promotes teamwork and employee engagement. • Participate in regular meetings with the management team to discuss store performance, challenges, and improvements. • Assist in managing the store's budget, controlling expenses, and optimizing cost efficiency.

Opened Oceanside location. Left position due to moving back to Orange County. • Supervise and lead the softlines team, including hiring, training, and performance evaluations. • Plan and execute merchandise presentations, ensuring products are well-organized and visually appealing. • Monitor sales performance, analyze data, and identify areas for improvement. • Oversee the arrangement and display of softlines merchandise in alignment with Target's visual merchandising standards. • Ensure proper signage, pricing, and promotional materials are displayed accurately. • Conduct regular audits to identify and correct inventory discrepancies. • Work with logistics and distribution teams to ensure timely replenishment of merchandise. • Provide ongoing training and coaching to softlines team members to enhance product knowledge and customer service skills. • Collaborate with other store leaders, including Hardlines and Frontend Leaders, to ensure cohesive store operations and customer experiences. • Generate regular reports on softlines department performance, including sales, customer feedback, and inventory levels.

Opened Oceanside location. Left position due to moving back to Orange County. • Supervise and lead the softlines team, including hiring, training, and performance evaluations. • Plan and execute merchandise presentations, ensuring products are well-organized and visually appealing. • Monitor sales performance, analyze data, and identify areas for improvement. • Oversee the arrangement and display of softlines merchandise in alignment with Target's visual merchandising standards. • Ensure proper signage, pricing, and promotional materials are displayed accurately. • Conduct regular audits to identify and correct inventory discrepancies. • Work with logistics and distribution teams to ensure timely replenishment of merchandise. • Provide ongoing training and coaching to softlines team members to enhance product knowledge and customer service skills. • Collaborate with other store leaders, including Hardlines and Frontend Leaders, to ensure cohesive store operations and customer experiences. • Generate regular reports on softlines department performance, including sales, customer feedback, and inventory levels.