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Store Manager

Top Management

Started at Laguna Hills location. Store annual volume was 1.2 million. Promoted in July 2023 to Mission Viejo location. Store annual volume is 3 million.

• Leading a team of 20 sales associates and 6 leaders, providing guidance, coaching, and support
to achieve individual and store sales targets.
• Set sales targets and motivate the team to achieve sales goals.
• Monitor and analyze sales performance and implement strategies to boost sales.


• Resolve escalated customer issues and complaints to ensure customer satisfaction.
• Train staff in effective selling techniques and product knowledge.
• Increasing store revenue through effective merchandising and promotional strategies.


• Manage inventory levels to optimize product availability while minimizing stock.
• Oversee recruitment, hiring, and onboarding of new employees, fostering a positive and inclusive work environment.
• Provide regular reports to upper management regarding store performance, sales, and other key
metrics.
• Provide brand and merchandising insights to district.

Started at Irvine Spectrum location as assistant merchandising manager. Transferred to Tustin
location as same position in January 2020. Was promoted to AGM in August 2021. Left position for new opportunity.

• Supervise and support store team members, including sales associates and other staff.
• Assist the General Manager in implementing and executing company policies and procedures.
• Monitor store performance metrics and take appropriate actions to achieve sales and profitability targets.
• Oversee inventory management, including stock levels, replenishment, and regular stock
counts.
• Ensure visual merchandising standards are maintained and displays are attractive and organized.
• Participate in recruiting, hiring, and training new employees, ensuring they are knowledgeable
about Old Navy's products and culture.
• Conduct regular performance evaluations and provide feedback and coaching to team members.
• Assist in creating and implementing strategies to drive sales and increase customer loyalty.
• Handle customer complaints and inquiries professionally and find suitable resolutions.
• Collaborate with the General Manager to analyze sales and financial reports and develop action
plans based on the findings.
• Support in organizing and executing store events and promotions.
• Foster a positive and inclusive work environment that promotes teamwork and employee
engagement. • Participate in regular meetings with the management team to discuss store
performance, challenges, and improvements.
• Assist in managing the store's budget, controlling expenses, and optimizing cost efficiency.

Assistant General Manager AGM

Opened Oceanside location. Left position due to moving back to Orange County.

• Supervise and lead the softlines team, including hiring, training, and performance evaluations.
• Plan and execute merchandise presentations, ensuring products are well-organized and visually
appealing.
• Monitor sales performance, analyze data, and identify areas for improvement.
• Oversee the arrangement and display of softlines merchandise in alignment with Target's visual
merchandising standards.
• Ensure proper signage, pricing, and promotional materials are displayed accurately.
• Conduct regular audits to identify and correct inventory discrepancies.
• Work with logistics and distribution teams to ensure timely replenishment of merchandise.
• Provide ongoing training and coaching to softlines team members to enhance product
knowledge and customer service skills.

• Collaborate with other store leaders, including Hardlines and Frontend Leaders, to ensure
cohesive store operations and customer experiences.
• Generate regular reports on softlines department performance, including sales, customer
feedback, and inventory levels.

Softlines Team Leader

Natalie Clemmer is a Store Manager at Vans in Ladera Ranch, California. View their experience, skills and work history on Malakye — the professional network…

Natalie Clemmer — Store Manager at Vans

Natalie Clemmer — Store Manager at Vans

Natalie Clemmer

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