Naomi Montelli
Owner/Designer · Naomi Nirayl Jewelry
Tustin, CA
In My Own Words
Looking to make a break into the outdoor community. For the past 10 years the outdoor community has been a place i have called home. Although i pursued a career in the corporate world, i found myself unstimulated and not excited to go to work. I have years of customer service experience, managerial experience, computer knowledge, and drive which would make me an assist to any company. My passion and love for the outdoors with my knowledge and experience from the corporate would pair perfectly with an outdoor community business.
Work Experience
Owner/Designer
Naomi Nirayl Jewelry2016 – Present
• Create jewelry designs for client sales • Implement marketing/promotions to promote product views • Support SEO for optimal client sales • Follow up with client purchase, shipping, and satisfaction
Administrative Assistant
SoCalGas2016 – 2017
• Maintain various customer service email inboxes • Assign workload to employee queue • Intake mail • Scan documents to database • Data entry • Manage employee time sheets • Compile various reports using excel and word • New hire setup • Schedule meetings, catering, and guest speakers
Customer Service Representative
SoCalGas2016 – 2016
• Initiate field orders • Establish customer credit for new service • Schedule turn on and close orders • Schedule appliance adjustment appointments • Prepare customer information for billing records
Meter Reader
SoCalGas2013 – 2016
• Use handheld device to read customers gas meters • Maintain physical fitness, speed, safety, and accuracy • Problem solve and assess critical situations on routes • Assign daily routes to employees • Complete customer work orders
Customer Service Representative
Landmark Medical Management2012 – 2013
• Facilitate policies and procedures for medical prescriptions • Follow up on patient claims • Maintain inventory of medical prescriptions in Dr. office • Provide council to patients about medication
Book Keeper/ Payroll Manager
Pacifica University2011 – 2012
• Payroll • Reconcile accounts • Student Finances • Accounts Payable/ Account Receivable
Front Counter Manager
Chicks Sporting Goods2005 – 2009
• Open/close retail store • Manage daily sales documents • Hire/Train employees • Coach employees in achieving store and personal goals • Conducted monthly meetings, evaluate and assess personnel performance