Designed graphics and InDesign projects for bodies of work surrounding case studies, award winning entries, research articles, and other related projects for display and distribution ● Promoted news, recent publications, and future events to our social platforms to increase engagement, involvement, and awareness for relevant affairs within higher education ● Managed three affiliated websites, kept them up to date and conducted thorough quality checks across all platforms to ensure everything operated accordingly and efficiently

● Executed projects across a multitude of platforms to help increase brand awareness, product sales, and service appointments. Helped sell over $750K in product within the span of a few weeks ● Curated weekly email/mailing campaigns concerning security and improved business operations to help establish stronger connections with potential/existing managed service clients ● Produced videos for social media platforms showcasing products, services, and everyday advice regarding computer parts, hardware/software troubleshooting, and IT support

● Oversaw multiple departments in a fast-paced environment by organizing merchandise for display, assisted customers, and maintained the surrounding areas clean and orderly ● Operated and organized the receiving area for new merchandise to be assembled, sorted, and shipped out to numerous departments for display and sale ● Provided excellent customer service to improve customer satisfaction, address customer concerns, and provide insight on the credit program to help the store achieve their monthly sales quota