Morgan McGrath

- Design apparel and manage ECommerce site listings, involving writing and editing copy and optimizing SEO - Track and analyze sales data and analytics to develop and implement growth strategies - Manage marketing with on and off-site ads (google ads, bing ads, etc) and run social media promotions - Manage all customer, client and vendor communication which led to a satisfaction rating increase from 4 to 5 stars in my first 6 months in the position.

- Create and sell artisan mechanical keyboard peripherals including keycaps and keyboard building accessories - Built and manage a discord community, manage and create content for my social media presence on twitter, instagram, reddit and facilitate a ko-fi membership community with paid members using both ko-fi platform and discord integration.

- Trained new employees - Handled employee scheduling - Led a program to increase customer satisfaction by tracking KPIs.

- Created social media presences for Step And Repeat LA on multiple platforms - Built dynamic websites and created branding packages for small businesses - Led classes teaching business owners how to design in Canva.

- Designed web graphics and print materials - Managed in-person and on-air events and promotions.