In my own words
— Michael? Deliver superior customer service by utilizing past experience and training ? Create a warm and welcoming environment for customers to enhance consumer satisfaction ? Bring a positive "can do" attitude and a willingness to learn new things ? Utilize effective communication skills to ensure teamwork with fellow employees to achieve set goals ? Motivated and Passionate individual
Trajectory
Dec 2014 — Now
National Valet Service · Orange Hill Restaurant
Valet Manager/Supervisor
Prepared staff schedules. Prepared tags for all vehicles to insure vehicles location. Monitored and managed the flow of parking lot traffic in an orderly manner. Ensured that all safety and security procedures were followed. Coordinated with other management staff as necessary. Managed guest requests.
May 2018 — Mar 2019
Retail Manager/Custom Service · Sole Bicycles
Operations of the Venice retail location, management of part-time employees scheduling and training, tracking and improving sales, inquire of customer service (Zendesk, emails, phone calls etc.), getting new bike/service accounts and showing face keeping the relationship, Servicing/builds of customer/corporate bikes.
Jan 2014 — Dec 2015
Consumer/Merchandising/Event Team · Red Bull North America
Manage a team up to 8 per event. Setting up and breaking down of store at Red Bull events (GRC, Rampage, Air Race, F1, etc.) Organizing merchandise, design merchandise, sales, customer service, coordinate logistics, work with vendors and event marketing.
Sep 2011 — Jan 2014
Buyer, Sales, Mechanic · Perform Auto Sales
Buying vehicles at auctions, showing cars and overseeing test-drives to customer. Providing excellent customer service, negotiating deals, preparing vehicle for show, inspecting vehicle over.
Oct 2010 — Nov 2011
Sales Associate, Cashier, Pro-Loader · The Home Depot
Running the register, processing returns, answering question, assisting customers to provide quality assurance, ensuring customer service and occasionally odd jobs such as "facing" shelves or sweeping floors.
Activity
Education history
Laguna Hills High School
Saddleback College
| 2010 - 2014
