Michael Tull
Sales Supervisor · Best Buy
Fallbrook, CA
In My Own Words
I am a driven sales supervisor, coach, and customer service expert looking to advance my career in the sales industry and customer service. Throughout the past 6 years I have gained extensive experience in selling, exceeding revenue goals, coaching and training others on product knowledge and selling skills, and making sure clients enjoy their buying experience.
Work Experience
Sales Supervisor
Best Buy2019 – Present
Manage the daily functions of a department from customer experiences to employee interactions. Coaching and training the sales team to provide exceptional customer experiences and meet business results by achieving revenue, margin, and operational targets. Maintains a broad scope of knowledge in technology products and services through required trainings or certifications and leadership development. Builds quality relationships with retail consumers to provide them with relevant and memorable products, services, and technology expertise. Work closely with the Management to provide feedback, strategize, and execute on the overall leadership processes within the store.
Camera Experience Shop Sales Team Leader
Best Buy2018 – 2019
Leads a team of Sony, Canon, and Nikon brand experts to ensure that all brands are being represented by knowledgable sales representatives. Train representatives on all products from each brand, from the newest releases to the oldest available models. Conduct trainings multiple times a week to keep up to date on product knowledge. Lead by example in selling skills and in product knowledge.
Sales Associate
Best Buy2013 – 2018
Engage customers using selling skills to build complete, connected solutions while maintaining a balance of high velocity and high service. Demonstrate excellence in execution of selling skills, and selling strategy as evidenced by coaching forms and Customer Metrics. Support sales strategies in partnership with the Sales Manager to achieve operating results, growth objectives, and overall financial performance goals.
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