Website Design and content management -www.thekdhallshow.net. Graphic Design- print quality marketing materials.

Tutored the following courses at college: Motion Graphic, Graphic Design, Video Production, Stop Motion Animation, Web Design, and Business Mathematics. Helped more than 20 college students achieve academic success and pursue their career goals.

1. Leveraged external communications in various digital communication platforms: social media (Hootsuite), website (WordPress), newsletter (MailChimp), survey and email. Motivated relations with Board of Trustees that oversaw 32,500 students, 1,700 faculty and staffs for transparent communication. 2. Initiated marketing plans for programs and implemented tasks utilizing Adobe Creative Suite to edit graphics, GIF, videos and photos, which drove 3,000 visitors. 3. Audit and funded $220,000 worth of projects, events and contracts as member in 2 councils.

1. Designed 12 print-quality graphics for events and managed the community outreach efforts by analyzing follower patterns and trends in Google Analytics and Facebook Insights to make data driven decisions and drove traffic. 2. Coordinated the Olympia Lobby which brought 200 college student leaders presenting 6 bills to 7 senators / representatives. Incorporated with 3 Washington leadership organizations to systematize the legislative agenda in Washington state legislative session. 3. Recruited 4 officers and established consistent membership, which encouraged student advocacy in social justice.

1. Resolved users’ problems regarding software/hardware compatibility; resolved issues from email systems, browsers, and network connectivity 2. Gathered requirements, design and deployed intranet share system with 5 depts./groups 3. Designed and implemented new SAN, backup process for server and client systems to increase throughput by 200% and reduce administrative overhead 25%. 4. Country administrator Windows Server, Active Directory, and VMWare achieving 99.95% service continuity 5. Administered IBM Domino; implemented smart phone mail integration for 1500 users

1. Arranged IT department meetings and events 2. Coordinated and planned annual affairs 3. Managed the annual budget of IT department 4. Managed 12-person 1st-level support team for CRM, data mining, and sales reporting systems in China and South East Asia, including training, service quality, and scheduling 5. Gathered requirements, designed, and developed SharePoint executive reporting dashboard consolidating sales and business metrics across nine business units 6. Planned, supervised vendor implementation, and developed maintenance process of Managed Print Service across Taiwan