Outdoor

Hunting

Fishing

Hiking

Traveling

Spending time with friends

Four-wheeling

Going to sporting events

SERVICE COORDINATOR

Administration & Clerical

I am experienced in Sales,
Marketing and Customer
Service and am seeking a
position where I can use my
skills and knowledge to add
value to your company, while I
continuously improving myself

-Create and maintain a directory of service providers and resources as well as clients and client needs
-Assess client issues and provide recommendations to fix
problems
-Expand the list of resources and providers to assure there
are no gaps in services-
-Answer telephones and respond to email inquiries in the office
-Work with Marketing Team to ensure proper information is
on website/forums
-Work internally to assess different divisions of the company and create solutions to problems found

Utilize consultative selling techniques to present key selling points, features and benefits while remaining

focused on the customer's needs and expectations
- Consistently reaching monthly and quarterly Retainer
Sales objectives

RETAINER SALES AGENT

- Promoted from Customer Service to Manager
- Empowered employees to take responsibility for their jobs and goals. Delegated responsibility and expect
accountability and regular feedback
- Maintained employee work schedules including
assignments, job rotation, training, vacations and PTO
- Acted as a liaison between company and customers to maintain and grow strong customer base
- Responsible for organizing meetings and events between Sprocket Rocket and local companies to gain exposure
and grow brand awareness

GENERAL MANAGER

- Managed and developed new client relationships

- Oversaw projects from creation to completion including

planning, install and customer training

- Developed and maintained relationships with business stakeholders across accounts
- Led re-brand strategy for specific product lines
- Conducted competitor analysis to create effective marketing strategies using field intelligence and third

CUSTOMER SERVICE SPECIALIST

Meaghan LaPoint is a SERVICE COORDINATOR at JARRETT FIRE PROTECTION in Nashville, TN.

Meaghan LaPoint

Meaghan LaPoint

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