Manage all aspects and daily operations of the sales department. Build and maintain strong relationships with customers, contractors, and corporate accounts. Develop and drive execution of sales metrics and goals. Develop associates with training and development plans.

Manage all daily operations of the Internet Sales Department, including CRM. Manage metrics and reports to track performance, profits, and trends. Sell all front end and back end products. Work with a team to ensure business operations run smoothly. Build and maintain relationships with staff and management.

Manage all daily operations of the Internet Sales Department, including CRM. Build and maintain relationships with the sales team and management. Exhibit leadership to achieve the Audi vision of a premium customer experience.

Manage a team of Buyers and Buyers Assistants. Drive execution of our KPMs (Key Performance Metrics). Develop associates with shoulder-to-shoulder trainings and development plans. Deliver an unrivaled customer experience to internal and external customers. Maintain strong relationships with my senior management teams, auction organizations, and external transportation partnerships.

Provide exceptional service throughout the customer’s experience. Facilitate steps of the sale: appraisal process, test drives, finance applications. Maintain a working knowledge of CarMax products. Build and maintain strong relationships and demonstrate excellent teamwork.