Madison Gonzales

Coordinator Sales Planning Ops · COOLA Suncare

Oceanside, CA

In My Own Words

Professional, team-oriented associate looking to secure a challenging position where I will be able to utilize my problem-solving expertise, resourcefulness, as well as my sales and customer retention skills to create positive customer experiences. Feel free to email me at maddie549@gmail.com to connect further.

Work Experience

Coordinator Sales Planning Ops

COOLA Suncare

2022 – 2022

Order management, inventory management, supply chain Processed all orders for the Specialty and Specialty Mass channel for example: Sephora, Nordstrom, Free People, Anthroplogie Ran fulfillment reporting, run reporting to manage order volume and sales dollars Operating systems: Netsuite, Zendesk, Brandwise, NuOrder Built and maintained excellent relationship with the sales representatives Developed standardized operating procedures for order processing, fulfillment, trade show coordination Worked closely with the fulfillment team reviewing inventory levels, shipment management, creating commercial invoicing Processed gratis orders for events, trade shows and prospect customers Onboarding of new wholesale customers

Order Processor

Interior Logic Group

2020 – 2022

Performed accurate and timely entry of customer selection and pricing into order processing systems. (SAP) Researched shortages and provides accurate details of all shortage issues. Monitors and tracks customer orders to meet material lead times and ensure on-time delivery. Reviewed job cost data to ensure accurate recognition of revenue. Enters job cost coding to reflect margin status. Investigated and resolved job cost margin discrepancies.

Purchasing Coordinator

Pink Blush Maternity

2019 – 2020

* Maintain accurate sourcing and supplier files * Obtain vendor catalogs for the PinkBlush team * Issue purchase orders as directed by the Purchasing Manager * Arrange and manage the timely delivery of products * Compare purchase orders to vendor invoices for inaccuracies * Maintain accurate item inventory listings and purchase order files * Manage vendor relations * Input data entry for all incoming products * Respond promptly to all emails to address any issues that arise in a timely manner

Sales Associate Lead

Nordstrom Rack

2015 – 2019

works well in a fast-paced and goal Keep the customer experience quick, easy and fun while helping oriented company customers uncover the great deals they're looking for. Analyzing and forecast trends Create a smooth fitting room experience by greeting customers and Business analysis taking them to their fitting rooms, then sorting and returning clothing Merchandise presentation skills to the floor Proficient with the internet Share insight on fashion trends and tell customers all about upcoming Knowledge of retail industry: target events, and Nordstrom related memberships customers analysis and application of Remain up-to-date on trending fashions proper marketing and merchandising Have knowledge about the products on the floor strategies Keep the stockrooms organized and complete all inventory processes, Microsoft Office (Word, Excel, and making sure merchandise is properly checked in and accurately ticketed PowerPoint) Microsoft Windows and Work with the team to ensure the sale's floor stays "runway ready" Macintosh OSX operating systems through re-merchandising and straightening throughout the day Formulating an open-to-buy and six- Provide customers with outstanding customer service

Buying Intern

Halston Heritage

2018 – 2018

Proficient in Excel Ensure all products are on Halston.com Able to develop strong, synergistic Analyze the top-selling products by Chanel relationships with team members Create and analyze the top vendors Ability to make tight deadlines Final look over new product images