Madelynn Wilkerson

Built clientele by acquiring customer information and reaching out when new collections arrive, Consistently met volume and key performance indicator goals, performed operational duties such as transfer requests, return to warehouse requests, and daily shipment, and helped set up visual changes in the store based on season and sell through.

Maintained daily/weekly sales goals, handled weekly operational tasks such as transfers and markdowns, and sold to uphold the standard of customer experience.

Maintained sales goals, upheld visual standards including window updates and floor sets, and performed opening/closing duties.

Hired and developed a staff of 25 seasonal sales for holiday, helped lead a sales gain of 18% totaling over $400,000 in gains than previous year, led digital goals, upheld visual standards, and performed Leader of the Pact duties including overseeing zone coverage and an hour to day sales mentality.

Worked my way up from a seasonal sales associate to a store manager, oversaw every detail of business, hired and trained staff, performed and taught operational duties such as markdowns and transfers, opening/closing duties, and trained staff of selling steps.