Bike

Lifestyle

Moto & Powersports

Music

Outdoor

Skate

Snow

Streetwear

Surf

Triathlon

Yoga

Health & Fitness

Bicycle road racing

dirt jump, down hill, dual slalom

Motorcycle road racing

Off road and rally

go karts

Volunteer

Bird watching

BMX RACING

Track Cycling

cyclocross

Sales - Inside

     Sales, Service

Marketing & Sales

2023-2025 Cart Mart Inc., San Marcos CA, Service and Parts Advisor, Manage five technicians, scheduling, ordering and prepping parts and tools, dispatch, closeing $60,000 - $80,000 in service and $20,000 - $40,000 in parts monthly, introduced new services and vendors 2022-2023 Canyon Bicycles USA Inc., Carlsbad CA, Sales and Customer Service Agent, Promoted to Level 2 after six months, warranty review, determination, reconciliation, diagnostics, trouble shooting, technical assistance, sales consulting, sizing and fit, order assistance, technical support, tracking and receiving orders, returns, CRM emails and chat, remote and on site, in person in our showroom, earning incentives, praise and appreciation from customers and coworkers, alike. 2021-2022 Seattle Used Bikes, Seattle WA, Service Writer, High end independent motorcycle shop, estimate and sell service, parts, schedule and intake service, parts buyer, shop purchaser, manage 3 technicians and maintain shop facility, test ride, final delivery check list and follow up. 2017- 2020 Alta Cycling Group (formerly Accell North America,) Kent WA, Customer Service Lead, dealer and consumer, warranty determination, sales and aftersales support, fit, technical assistance, parts and accessories fulfillment, troubleshooting, diagnostics, shipping, receiving, inspection, disassembly repair, assembly, ordering, inventory, shop and warehouse organization, train, data, log, earning excellent reviews from consumers and coworkers, alike. Championed current Haibike, Raleigh Electric and iZip technical necessities, as well as Currie Tech’s legacy product. 2016 BikeHub, Los Angeles CA, Build Captain, Build and maintain Los Angeles bike share fleet throughout all phases of operation, including facilities, build out, requisition of tools, parts, supplies, field inspections, maintenance, repair, data updates, ordering, scheduling, crew lead, meeting facilitator, driver coordinator and dispatch, station tech, cross training, marketing, operations management. 2014-2015 Mark &amp; Dave's Bike Shop, Rancho Cucamonga CA, sales, service, estimate and schedule repairs, register, order, assembly, clean, receiving, consult for small service boutique. 2013 B+L Bike and Sport, San Diego CA, Store Manager, open store, register, merchandising, plan, forecast, organize, manage sales and service departments, special orders, human resources, schedule, clean store, sales, tech, fit, customer service, warranty, count drawer, close, report, review. 2011-2012 Marin Factory Bike Shop, San Francisco CA, led sales team, increasing profit and margin, earning promotions, benefits and excellent reviews. Versatility makes me indispensable in every department, assisting management, high end retail sales, service, fitting, warehouse. 2010-2011 Griffin Motorwerke, Berkely, CA, Service Manager, German performance specialty sports car shop, manage and assist crew of five master mechanics, schedule, intake service, parts, materials and supplies acquisition, maintain shop, warehouse, drive, shuttle, porter, final delivery. 2007-2009 Wrench Science, Berkeley CA, Sales Professional, increasing sales by 300% over the course of one year, technical assistance, customer service, high end custom bicycles. Earned excellent reviews providing consultation, fit assistance, estimates, delivery, after sales service, email, and telephone assistance, data entry. 2000-2002 Yoshimura R&amp;D, Chino CA, Sales Technician, dealer and retail sales, technical assistance, customer service, rolled out Yoshimura Performance Center dealer program, engine services, factory racing parts and Yoshimura Japan works parts sales supporting AMA pro teams. 1998-2000 Sudco Int'l Corp, City of Commerce, CA, Sales Technician, national distributor of Keihin and Mikuni aftermarket fuel systems, aftermarket and hard parts distribution, customization, dealer and retail sales and service, technical support, customer service, aftersales support. 1996-1998 Vance &amp; Hines Racing, Santa Fe Springs, CA, Sales and Customer Service, dealer and retail sales, service, technical support, warranty review, achieved, consecutive sales goals and bonuses, concierge trackside support to factory Ducati team.

Sales and Customer Service Agent, promoted to Level Two after six months, warranty review, determination, reconciliation, diagnostics, trouble shooting, technical assistance, after sales consulting, sizing and fit, customer service, order management, accounting, shipping, receiving, returns processing. earning incentives, praise and appreciation from customers and coworkers, alike.

Sales and Customer Service Agent

Leif Fleming is a Sales, Service at Canyon Bicycles USA, Inc. in Oceanside, California.

Leif Fleming — Sales, Service at Canyon Bicycles USA, Inc.

Leif Fleming

Skills

Interests

Industries

Summary

Activity

Work experience

Canyon Bicycles USA, Inc.

Education history

Cal Poly Pomona

Connections